Published by Mike Irving

Report an issue with Grid Ref UTM.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Grid Ref UTM?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mike Irving to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Grid Ref UTM Customer Insights

1. Other geolocation apps were so bloated with useless features that they got in the way of what I needed.Nice and quick to be able to give rescuing party location, may not be within 1m but when you need rescuing it's close enough.Works often.

2. I used this app on a recent backpacking trip.

3. It's very stripped down and minimalist, and worked exactly as it should.

4. 3.44m variance.

Steps to Troubleshoot & Fix Grid Ref UTM Issues

1. Fix Grid Ref UTM Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Grid Ref UTM: Restarting the app will resolve most errors.
  2. Update the Grid Ref UTM App. Here is how:
    1. On Android goto PlayStore » Search for "Grid Ref UTM" » Open Grid Ref UTM » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Grid Ref UTM » click "UPDATE".
  3. Clear Grid Ref UTM app cache: Clearing cached data will force your app to retrieve the latest data directly from Grid Ref UTM servers.
    1. On Android, goto Settings » Apps » Select "Grid Ref UTM" » click Storage » click "Clear Cache".
  4. Check Grid Ref UTM app permissions. If any of these permissions required to use your device's features are disenabled, Grid Ref UTM might not work.
  5. Uninstall and reinstall Grid Ref UTM. If nothing else has worked, completely uninstall Grid Ref UTM then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Grid Ref UTM not working


2. Fix Grid Ref UTM Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Grid Ref UTM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Grid Ref UTM not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Grid Ref UTM may not be able to connect to the Internet when running in the background.

Reported Issues