Published by Y2 Tech on Aug 13, 2024

Report an issue with UTM Measure.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with UTM Measure?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Y2 Tech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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UTM Measure Customer Insights

1. Why it can not work in this phone?It will not let you download the map nor even photo after your hard working to select itI found it very useful for survey purposesGreat app!! Good luck!I like it so much and it is very useful for me.This is what I've been looking for.

2. It's good app, but it can't work in tecno pop 3 phone.

Steps to Troubleshoot & Fix UTM Measure Issues

1. Fix UTM Measure Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart UTM Measure: Restarting the app will resolve most errors.
  2. Update the UTM Measure App. Here is how:
    1. On Android goto PlayStore » Search for "UTM Measure" » Open UTM Measure » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UTM Measure » click "UPDATE".
  3. Clear UTM Measure app cache: Clearing cached data will force your app to retrieve the latest data directly from UTM Measure servers.
    1. On Android, goto Settings » Apps » Select "UTM Measure" » click Storage » click "Clear Cache".
  4. Check UTM Measure app permissions. If any of these permissions required to use your device's features are disenabled, UTM Measure might not work.
  5. Uninstall and reinstall UTM Measure. If nothing else has worked, completely uninstall UTM Measure then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing UTM Measure not working


2. Fix UTM Measure Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make UTM Measure be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to UTM Measure not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, UTM Measure may not be able to connect to the Internet when running in the background.

Reported Issues

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