Published by Microsoft Corporation on Nov 19, 2024

contact Microsoft Bing Search Chat with our AI-based Microsoft Bing Search Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Microsoft Bing Search?



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Why chat with our AI Microsoft Bing Search Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Microsoft Bing Search.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. But the fact that you block its use on Chrome is annoying - we know it can work without Edge because some extensions have been able to do it until you broke them.For some odd reason Microsoft thought it was a smart idea to open up a new instance of Bing on your phone each time you open a different tab on it's app.

2. from my homepage COMPLETELY.takes a long, long time to load the Bing chat interface, just says searching for connection.

3. The ads are huge and repetitive, the tap targets are tiny and force you into articles that you're trying to get rid of, the news app loses its place, the algo for news is about the worst I've seen, and most pages are impossible to read in dark mode.

4. It lags too much for my liking, and much of the time, you can't get back to previous pages when clicking the back button (unless you rapidly hit back several times in a row, but even then its a toss up), but overall I think MS is on the right track, they just need to work out the kinksNot quite there.

5. Dropping a star.I use Bing almost exclusively for its AI chatbot, which is great, except that when I use it in this app, it freezes all the time.

6. I use this feature ALL the time with other browsers and lack of that feature with Bing is pretty much a dealbreaker.

7. (Also i do love the rewards feature)There's no Edge for Chromebook, and the Android phone/tablet version of this app is hot garbage and crashes just opening its own home screen.

8. While i do love the idea of integrating ai assistant, browser, and search engine into a single app: falling short on the browser aspect.

9. And there's no way to turn off the annoying voice of Bing responding.this app isn't ready for primetime.

10. Even then takes a long time to load any chat results.

11. Bing's chat feature is amazing.

Steps to Troubleshoot & Fix Microsoft Bing Search Issues

1. Fix Microsoft Bing Search Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Microsoft Bing Search: Restarting the app will resolve most errors.
  2. Update the Microsoft Bing Search App. Here is how:
    1. On Android goto PlayStore » Search for "Microsoft Bing Search" » Open Microsoft Bing Search » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft Bing Search » click "UPDATE".
  3. Clear Microsoft Bing Search app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft Bing Search servers.
    1. On Android, goto Settings » Apps » Select "Microsoft Bing Search" » click Storage » click "Clear Cache".
  4. Check Microsoft Bing Search app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft Bing Search might not work.
  5. Uninstall and reinstall Microsoft Bing Search. If nothing else has worked, completely uninstall Microsoft Bing Search then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft Bing Search not working


2. Fix Microsoft Bing Search Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Microsoft Bing Search be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Microsoft Bing Search not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Microsoft Bing Search may not be able to connect to the Internet when running in the background.

Reported Issues

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