Published by Microsoft Corporation on Mar 13, 2024

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Why should I report an Issue with Bing: Chat with AI & GPT-4?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Bing: Chat with AI & GPT-4

1. Bing has taken the power of 𝐆𝐏𝐓-𝟒 in partnership with 𝐎𝐩𝐞𝐧𝐀𝐈 and enhanced it with real-time information and citations.

2. Bing is an 𝐀𝐈 search engine powered by 𝐆𝐏𝐓-𝟒.

3. Unleash the power of 𝐆𝐏𝐓-𝟒 in your searches to get straight to your answer instead of scrolling through endless links.

4. Just dream it, type it, and let Bing create gorgeous images for 𝐅𝐑𝐄𝐄.

5. Bing will come back with a relevant, sourced summary to save your time and effort.

6. Experience the safest, most powerful way to search, chat, and find inspiration in a single app.

7. Tell jokes, create stories, and even play games with you.

8. All using 𝐆𝐏𝐓-𝟒.

9. Understand your intent and provide accurate information.

10. Personalize responses base on your preferences and previous interactions.

11. Proofread and optimize content in various languages.

Bing Customer Insights

1. But the fact that you block its use on Chrome is annoying - we know it can work without Edge because some extensions have been able to do it until you broke them.For some odd reason Microsoft thought it was a smart idea to open up a new instance of Bing on your phone each time you open a different tab on it's app.

2. from my homepage COMPLETELY.takes a long, long time to load the Bing chat interface, just says searching for connection.

3. The ads are huge and repetitive, the tap targets are tiny and force you into articles that you're trying to get rid of, the news app loses its place, the algo for news is about the worst I've seen, and most pages are impossible to read in dark mode.

4. It lags too much for my liking, and much of the time, you can't get back to previous pages when clicking the back button (unless you rapidly hit back several times in a row, but even then its a toss up), but overall I think MS is on the right track, they just need to work out the kinksNot quite there.

5. Dropping a star.I use Bing almost exclusively for its AI chatbot, which is great, except that when I use it in this app, it freezes all the time.

6. I use this feature ALL the time with other browsers and lack of that feature with Bing is pretty much a dealbreaker.

7. (Also i do love the rewards feature)There's no Edge for Chromebook, and the Android phone/tablet version of this app is hot garbage and crashes just opening its own home screen.

8. While i do love the idea of integrating ai assistant, browser, and search engine into a single app: falling short on the browser aspect.

9. And there's no way to turn off the annoying voice of Bing responding.this app isn't ready for primetime.

10. Even then takes a long time to load any chat results.

11. Bing's chat feature is amazing.

Steps to Troubleshoot & Fix Bing Issues

1. Fix Bing Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bing: Restarting the app will resolve most errors.
  2. Update the Bing App. Here is how:
    1. On Android goto PlayStore » Search for "Bing" » Open Bing: Chat with AI & GPT-4 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bing » click "UPDATE".
  3. Clear Bing: Chat with AI & GPT-4 app cache: Clearing cached data will force your app to retrieve the latest data directly from Bing servers.
    1. On Android, goto Settings » Apps » Select "Bing: Chat with AI & GPT-4" » click Storage » click "Clear Cache".
  4. Check Bing app permissions. If any of these permissions required to use your device's features are disenabled, Bing might not work.
  5. Uninstall and reinstall Bing. If nothing else has worked, completely uninstall Bing then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bing not working


2. Fix Bing Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bing not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bing may not be able to connect to the Internet when running in the background.

Reported Issues