Published by Microsoft Corporation on Nov 19, 2024

Report an issue with Microsoft Bing Search.
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Why should I report an Issue with Microsoft Bing Search?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Microsoft Bing Search image 1 contact Microsoft Bing Search image 2

About Microsoft Bing Search

1. Microsoft Bing helps you find trusted search results fast, tracks topics and trending stories that matter to you, and gives you control of your privacy.

2. Skip typing and search with your voice, your camera, or a picture from the web.  Personalize your home screen with our stunning wallpaper images from around the world.

3. With our new design, get one-tap access to features and experiences across Microsoft.

4. Microsoft Rewards: Earn more rewards is easy, simple, and fun. * Functions mentioned above not available in all markets, actual features and display contents may vary.

Microsoft Bing Search Customer Insights

1. But the fact that you block its use on Chrome is annoying - we know it can work without Edge because some extensions have been able to do it until you broke them.For some odd reason Microsoft thought it was a smart idea to open up a new instance of Bing on your phone each time you open a different tab on it's app.

2. from my homepage COMPLETELY.takes a long, long time to load the Bing chat interface, just says searching for connection.

3. The ads are huge and repetitive, the tap targets are tiny and force you into articles that you're trying to get rid of, the news app loses its place, the algo for news is about the worst I've seen, and most pages are impossible to read in dark mode.

4. It lags too much for my liking, and much of the time, you can't get back to previous pages when clicking the back button (unless you rapidly hit back several times in a row, but even then its a toss up), but overall I think MS is on the right track, they just need to work out the kinksNot quite there.

5. Dropping a star.I use Bing almost exclusively for its AI chatbot, which is great, except that when I use it in this app, it freezes all the time.

6. I use this feature ALL the time with other browsers and lack of that feature with Bing is pretty much a dealbreaker.

7. (Also i do love the rewards feature)There's no Edge for Chromebook, and the Android phone/tablet version of this app is hot garbage and crashes just opening its own home screen.

8. While i do love the idea of integrating ai assistant, browser, and search engine into a single app: falling short on the browser aspect.

9. And there's no way to turn off the annoying voice of Bing responding.this app isn't ready for primetime.

10. Even then takes a long time to load any chat results.

11. Bing's chat feature is amazing.

Steps to Troubleshoot & Fix Microsoft Bing Search Issues

1. Fix Microsoft Bing Search Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Microsoft Bing Search: Restarting the app will resolve most errors.
  2. Update the Microsoft Bing Search App. Here is how:
    1. On Android goto PlayStore » Search for "Microsoft Bing Search" » Open Microsoft Bing Search » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft Bing Search » click "UPDATE".
  3. Clear Microsoft Bing Search app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft Bing Search servers.
    1. On Android, goto Settings » Apps » Select "Microsoft Bing Search" » click Storage » click "Clear Cache".
  4. Check Microsoft Bing Search app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft Bing Search might not work.
  5. Uninstall and reinstall Microsoft Bing Search. If nothing else has worked, completely uninstall Microsoft Bing Search then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft Bing Search not working


2. Fix Microsoft Bing Search Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Microsoft Bing Search be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Microsoft Bing Search not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Microsoft Bing Search may not be able to connect to the Internet when running in the background.

Reported Issues