Published by Medicare Informatics

Report an issue with Medical Code Lookup.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Medical Code Lookup?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Medicare Informatics to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Medical Code Lookup image 1 contact Medical Code Lookup image 2

Medical Code Lookup Customer Insights

1. App does not work, so I canceled the subscription immediately and then I was STILL charged (TWICE) for the Subscription that I canceled within minutes of signing up for! Can't find a customer service contact either.I give it a 4.6. The tabular lists are free and work well with no adds! The indexes are 3.99. not too bad at all.One of the best app so far for coding as it includes the index.

2. Minus 1 star for not being available offline.

3. Please make it available offline.Very helpful.

Steps to Troubleshoot & Fix Medical Code Lookup Issues

1. Fix Medical Code Lookup Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Medical Code Lookup: Restarting the app will resolve most errors.
  2. Update the Medical Code Lookup App. Here is how:
    1. On Android goto PlayStore » Search for "Medical Code Lookup" » Open Medical Code Lookup » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Medical Code Lookup » click "UPDATE".
  3. Clear Medical Code Lookup app cache: Clearing cached data will force your app to retrieve the latest data directly from Medical Code Lookup servers.
    1. On Android, goto Settings » Apps » Select "Medical Code Lookup" » click Storage » click "Clear Cache".
  4. Check Medical Code Lookup app permissions. If any of these permissions required to use your device's features are disenabled, Medical Code Lookup might not work.
  5. Uninstall and reinstall Medical Code Lookup. If nothing else has worked, completely uninstall Medical Code Lookup then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Medical Code Lookup not working


2. Fix Medical Code Lookup Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Medical Code Lookup be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Medical Code Lookup not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Medical Code Lookup may not be able to connect to the Internet when running in the background.

Reported Issues