Published by MARINE ONLINE (SINGAPORE) PTE. LTD. on Oct 16, 2023

Report an issue with Marine Online.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Marine Online?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MARINE ONLINE (SINGAPORE) PTE. LTD. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Marine Online Customer Insights

1. Loving the marine news functions really helps me keep up to dateThe first maritime app that offers wide selection, best prices and best services.

2. Many thanks Genevieve Venus Global Marine Services Ltd UKI enjoy the app a lot, especially to find suitable cargo for my vessel.

3. Hopefully, to see more in the future.When i started using the apps its very nice and the update is real time.. but after the update of the apps.

4. Its 2days Log.. its not real time anymoreReally intuitive design with simple and sleak look.

5. I have tried over 12 times and still at reaching 100%, it starts all over again and nothing happens at end of it.

6. I can't even download this app on Google play store .

7. Please what's going on with this supposedly beautiful app that I do need.

8. Will change my rating once this problem is resolved.

9. But the cargo list is still quite limited for now.

10. The location of the vessel is not updated.

Steps to Troubleshoot & Fix Marine Online Issues

1. Fix Marine Online Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Marine Online: Restarting the app will resolve most errors.
  2. Update the Marine Online App. Here is how:
    1. On Android goto PlayStore » Search for "Marine Online" » Open Marine Online » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Marine Online » click "UPDATE".
  3. Clear Marine Online app cache: Clearing cached data will force your app to retrieve the latest data directly from Marine Online servers.
    1. On Android, goto Settings » Apps » Select "Marine Online" » click Storage » click "Clear Cache".
  4. Check Marine Online app permissions. If any of these permissions required to use your device's features are disenabled, Marine Online might not work.
  5. Uninstall and reinstall Marine Online. If nothing else has worked, completely uninstall Marine Online then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Marine Online not working


2. Fix Marine Online Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Marine Online be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Marine Online not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Marine Online may not be able to connect to the Internet when running in the background.

Reported Issues