Published by The University of Michigan

Report an issue with Michigan MAGIC.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Michigan MAGIC?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The University of Michigan to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Michigan MAGIC Customer Insights

1. Excellent, a must have for every provider or vascular access specialist.Would love to be able to use this app, but as another reviewer pointed out it's white text on a white background and completely illegible.I like the app idea and value its usefulness, but the background is so white I can't read the question.

2. I have an Android application.

Steps to Troubleshoot & Fix Michigan MAGIC Issues

1. Fix Michigan MAGIC Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Michigan MAGIC: Restarting the app will resolve most errors.
  2. Update the Michigan MAGIC App. Here is how:
    1. On Android goto PlayStore » Search for "Michigan MAGIC" » Open Michigan MAGIC » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Michigan MAGIC » click "UPDATE".
  3. Clear Michigan MAGIC app cache: Clearing cached data will force your app to retrieve the latest data directly from Michigan MAGIC servers.
    1. On Android, goto Settings » Apps » Select "Michigan MAGIC" » click Storage » click "Clear Cache".
  4. Check Michigan MAGIC app permissions. If any of these permissions required to use your device's features are disenabled, Michigan MAGIC might not work.
  5. Uninstall and reinstall Michigan MAGIC. If nothing else has worked, completely uninstall Michigan MAGIC then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Michigan MAGIC not working


2. Fix Michigan MAGIC Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Michigan MAGIC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Michigan MAGIC not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Michigan MAGIC may not be able to connect to the Internet when running in the background.

Reported Issues