Contact GI Tuner Customer Service

Why should I report an Issue with GI Tuner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of lybxlpsv to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Vulkan and the Vulkan logo are registered trademarks of the Khronos Group Inc.

2. Genshin Impact are registered trademarks of the MiHoYo Co. Ltd.

3. LITTLE are registered trademarks or trademarks of Arm Limited (or its subsidiaries) in the US and/or elsewhere.

4. WE ARE NOT RESPONSIBLE FOR ANYTHING THAT MAY ARISE BY USING THIS TOOL.

5. This software is not affiliated with MiHoYo Co. Arm and big.

6. Do not report any issues caused by this app to the original game developers.

1. Please fixgreat app had a avarage 10 fps but now its 30 fps avarage, i saw the reviews that some devices wont work well heres a reason... your devide is prob outdated or too old.I'd say that, I accidentally enable vulkan on honkai star rail and now I'm stuck with the game being laggy and I can't change itApp is not even opening crashing instantly.You guys need to tap the repair button in the login screen after applying your presets to avoid glitches.It does improve the performance of the game even with medium graphics.

2. I wonder if there's a way to see more improvements?I'm kinda sad because I still can't see my damage text in genshin even Downloading this... My phone is vivo y16...Edit; I'm not sure what the play store reports my device as, but it's a Nintendo Switch running Android 9.

3. Visuals are still buggy as hell and turning Vulkan on basically makes the game s*** on it self.

4. Tegra devices have a unique bug where the ground is glowing brightly, I was hoping forcing Vulkan would clear this up.

5. Could you point me to the location of the config file, assuming it's still there after the update.This is a surprisingly good optimizer.

6. It used to run at 10 fps (I Think) when I'm in Sumeru, the new region, but after applying 4 small and 4 big cores, it runs on like 30-40fps! 50 fps in Monstadt though.

7. The Tegra x1 chipset on this device to my knowledge only has 4 big cores.

8. Downloading this won't instantly make your game lag free, it just lessens the lag.

9. Doesn't work on Android 13.

10. Though accessing Android/data is a pain 'cause Android 11.

11. The app crashes after the disclaimer screen, maybe it's because I'm on a custom ROM (Evolution X).

1. Fix GI Tuner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GI Tuner: Restarting the app will resolve most errors.
2. Update the GI Tuner App. Here is how:
   1. On Android goto PlayStore » Search for "GI Tuner" » Open GI Tuner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GI Tuner » click "UPDATE".
3. Clear GI Tuner app cache: Clearing cached data will force your app to retrieve the latest data directly from GI Tuner servers.
   1. On Android, goto Settings » Apps » Select "GI Tuner" » click Storage » click "Clear Cache".
4. Check GI Tuner app permissions. If any of these permissions required to use your device's features are disenabled, GI Tuner might not work.
5. Uninstall and reinstall GI Tuner. If nothing else has worked, completely uninstall GI Tuner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GI Tuner not working

2. Fix GI Tuner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GI Tuner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GI Tuner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GI Tuner may not be able to connect to the Internet when running in the background.