Contact Paint Tester Customer Service

Why should I report an Issue with Paint Tester?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Luminant Software, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This tool could be a good visualiser if you already have a painted room and would like to reimagine it in a different color scheme, but it does not work well on patterned walls, or the unfinished plastered gib so common in home repairs and renovations.

2. Also when filling a previously filled area, the previous fill size should be reused.Not sure how are you supposed to choose even close to the color you want on your walls.

3. It's almost useful for picking actual paints, but lacking the ability to tailor the actual color sample to the proper specs of the paints, its not going to do the truck for helping me decide if a particular color from a manufacturer is going to give me that same result.

4. Lots of reviews on here have the same issue, so maybe instead of telling people to increase the brightness (again, does NOT work - tried it), fix it so the chosen color is actually the color that appears on the wall.

5. I want to go into a home improvement store, take a sample of the color strips I find, and attach them to a photo to see the color I choose.

6. See what it would be like without actually spending the time or the money to find out the hard way lolThe app has a good range of colours, the main issue that I have is the brush tool is quite unwieldy.

7. I don't want to fumble around with sliders.Maybe should be called COLOR TESTER instead, as its good for ideas of color only.

8. Could do better: choose an existing colour sample with dropper icon, choose a colour by panetone or values, zoom option, AR option..it works alright for the intended use.

9. It also has banner ads at the bottom of the screen.The fill algorithm is a basic threshold based flood fill, but painter's tape feature lets you guide it.

10. I wish it had the ability to specify the RGB percentage or brightness as given by specs on samples to be able to see specific colors in situIts OK.

11. Just the accuracy issue puts me a little off as the end product is almost good enough to show off.Works great.

1. Fix Paint Tester Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Paint Tester: Restarting the app will resolve most errors.
2. Update the Paint Tester App. Here is how:
   1. On Android goto PlayStore » Search for "Paint Tester" » Open Paint Tester » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Paint Tester » click "UPDATE".
3. Clear Paint Tester app cache: Clearing cached data will force your app to retrieve the latest data directly from Paint Tester servers.
   1. On Android, goto Settings » Apps » Select "Paint Tester" » click Storage » click "Clear Cache".
4. Check Paint Tester app permissions. If any of these permissions required to use your device's features are disenabled, Paint Tester might not work.
5. Uninstall and reinstall Paint Tester. If nothing else has worked, completely uninstall Paint Tester then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Paint Tester not working

2. Fix Paint Tester Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Paint Tester be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Paint Tester not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Paint Tester may not be able to connect to the Internet when running in the background.