Contact PingPUBG Customer Service

Why should I report an Issue with PingPUBG - Server Latency Tester?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of chaldeaprjkt to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also it would be better if it has a continuous pinging modeIt's EASY to use, ACCURATE and HELPFUL! but SOMETIMES it gets STUCK retrieving data and a few CRASHES! it's basically UNUSABLE when it does that, I gave it 3🌟 cus it DID what it SAID... MOSTLY!Details are inaccurate!! My ms is always at 50 ms and this shows 400 to 700 ms!! And after conducting so many tests result is same so don't use it!!this app is is not good for me it makes sounds on notification bars instead it could just have shown the pings on its menuNice app, helped me determining the problem with my ISP.

2. Would be great 8f the value is equal to in game ping and if it shows graph rather than just data.

1. Fix PingPUBG Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PingPUBG: Restarting the app will resolve most errors.
2. Update the PingPUBG App. Here is how:
   1. On Android goto PlayStore » Search for "PingPUBG" » Open PingPUBG - Server Latency Tester » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PingPUBG » click "UPDATE".
3. Clear PingPUBG - Server Latency Tester app cache: Clearing cached data will force your app to retrieve the latest data directly from PingPUBG servers.
   1. On Android, goto Settings » Apps » Select "PingPUBG - Server Latency Tester" » click Storage » click "Clear Cache".
4. Check PingPUBG app permissions. If any of these permissions required to use your device's features are disenabled, PingPUBG might not work.
5. Uninstall and reinstall PingPUBG. If nothing else has worked, completely uninstall PingPUBG then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PingPUBG not working

2. Fix PingPUBG Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PingPUBG be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PingPUBG not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PingPUBG may not be able to connect to the Internet when running in the background.