Contact Lowell Sun e-Edition Customer Service

Why should I report an Issue with Lowell Sun e-Edition?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MediaNews Group, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Our eEdition android app lets subscribers read The Sun of Lowell, Massachusetts, on either android device with all of the stories, ads and photos shown exactly as it appears in print.

2. The app uses the android multi-interface touch to provide fast and easy navigation and natural paper-like reading experience.

3. Readers use their current eEdition account login to access current and 30 days of back issues.

1. Awesome ... I can be out of town and keep informed ... of news and, obituaries...and best part .... no need to put aside time to "catch up"!!!! AWESOME!!!! P.S. Hubby still likes to read an actual paper ... as well as I, however, I also like online!!!7/20/2020 This new release is working well so far.

2. For example, I would love it to update sports scores, weather, town meeting results, etc.Both my husband and I were "delivery kids"....yep, we still get the paper delivered! When I am out of town, I come home to "saved papers"! So recently someone told me as we get a subscription already....we can also get it online.

3. 40% of screen is unnecessarily large perpetual app control features and small advertising (which is fine) area, resulting in tiny onscreen space for viewing newspaper itself.

4. Would have been 5 stars but sometimes when you click on a story you get yesterday's news.Saw a lot of headlines and even more ads but the articles don't appear no matter which way I click or slideExcellent app and platform for the Lowell Sun.

5. For my android tablet, it's better than reading from chrome browser.Gives a good look at the paper.

6. One negative is that the Sunday paper e-edition never includes the comics section.

7. Overall this app is a bad user experience.Great copy of the actual newspaper.

8. Apparently you have to be a print subscriber to get that, even though they say the digital subscription is all-access.This app used to be horrible, but now it's ok.

9. I am paying to read the newspaper.

10. The recent offers and pricing for the plans make sense.

11. I don't need giant forward and back buttons.

1. Fix Lowell Sun e-Edition Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lowell Sun e-Edition: Restarting the app will resolve most errors.
2. Update the Lowell Sun e-Edition App. Here is how:
   1. On Android goto PlayStore » Search for "Lowell Sun e-Edition" » Open Lowell Sun e-Edition » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lowell Sun e-Edition » click "UPDATE".
3. Clear Lowell Sun e-Edition app cache: Clearing cached data will force your app to retrieve the latest data directly from Lowell Sun e-Edition servers.
   1. On Android, goto Settings » Apps » Select "Lowell Sun e-Edition" » click Storage » click "Clear Cache".
4. Check Lowell Sun e-Edition app permissions. If any of these permissions required to use your device's features are disenabled, Lowell Sun e-Edition might not work.
5. Uninstall and reinstall Lowell Sun e-Edition. If nothing else has worked, completely uninstall Lowell Sun e-Edition then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lowell Sun e-Edition not working

2. Fix Lowell Sun e-Edition Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lowell Sun e-Edition be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lowell Sun e-Edition not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lowell Sun e-Edition may not be able to connect to the Internet when running in the background.