Published by MediaNews Group, Inc. on Aug 29, 2024

Report an issue with Lowell Sun News.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Lowell Sun News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MediaNews Group, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Lowell Sun News Customer Insights

1. Looks like it could be a nice app with good content.This app has the worst layout and design I've seen will never use it until I see a new designNot much news and extremely small print.Some articles should be free including COVID mandates and updates.

2. I guess the Lowell Sun doesn't care that their app sucks since we're a captive audience if we want to read the digital version.

3. The problems start with it not remembering your login info, so you have to type in login name and password every time.

4. In a previous version, the switch worked in reverse.

5. Going between modes like "fit" and the reverse is unreliable, leaving the app in weird states.

6. I could not access updated mandatory requirements without payingPages aren't working.

7. Graphics are flakey and don't reliably paint to a focused picture.

8. Often comes up blank when you start the app.

9. It takes at least twice as long to read the newspaper with this app vs.

10. the paper version.

11. "Remember me" does nothing.

Steps to Troubleshoot & Fix Lowell Sun News Issues

1. Fix Lowell Sun News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lowell Sun News: Restarting the app will resolve most errors.
  2. Update the Lowell Sun News App. Here is how:
    1. On Android goto PlayStore » Search for "Lowell Sun News" » Open Lowell Sun News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lowell Sun News » click "UPDATE".
  3. Clear Lowell Sun News app cache: Clearing cached data will force your app to retrieve the latest data directly from Lowell Sun News servers.
    1. On Android, goto Settings » Apps » Select "Lowell Sun News" » click Storage » click "Clear Cache".
  4. Check Lowell Sun News app permissions. If any of these permissions required to use your device's features are disenabled, Lowell Sun News might not work.
  5. Uninstall and reinstall Lowell Sun News. If nothing else has worked, completely uninstall Lowell Sun News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lowell Sun News not working


2. Fix Lowell Sun News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lowell Sun News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lowell Sun News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lowell Sun News may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please unsubscribe me.. I never signed up for this and have been charged the last 3 months.

    — by David Connor 2 years ago

  • Hello, please cancel both the physical copies of the Lowell Sun and the online ones as well. Thank you!

    — by Amy McBournie 2 years ago

  • please cancel my Sunday newspaper delivery.

    — by Judith Oestreicher 2 years ago

  • I would like to cancel my digital subscription please.

    — by Rebecca L Doole 2 years ago

  • I want to cancel the subscription because I cannot afford the subscription.

    — by Joe Kirchner 2 years ago

  • Please cancel my online subscription of Lowell Sun News.

    — by Robyn Dube 2 years ago

  • I would like to cancel my subscription, please

    — by Delaney Miller 3 years ago

  • Please cancel online subscription

    — by Patricia Nichols 3 years ago

  • Please cancel my subscription to the Lowell Sun newspaper. I no longer have time to read it because I will be returning to work

    — by Sandra Bolton 3 years ago

  • I would like to cancel my subscription. I do not read the newspaper, and it is not allowing me to cancel my subscription on the website. Thank you.

    — by molly sughrue 3 years ago