Contact Cleaner Customer Service

Why should I report an Issue with Cleaner for WhatsApp?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LookAndFeel Lab to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Easily removes unwanted videos, images, voice notes, stickers, GIFS to save more memory in phone.Very unstable.. continuously calculates data in its own..easy to use , ads are annoying but it works 👍it would be a good feature to define how old data will be cleaned up, for example, cleanup data older than 3 months, 6 months, etc.Overall well made.

2. I had a great experience with the app, so I even purchased an yearly subscription & renewed it few months ago as well.

3. After the last update the *private* folder now cleans in manual mode, the automatic cleanup still omits this media.

4. I have purchased & then renewed yearly subscription of this app based on my good experience with this app.

5. But from today, the app suddenly started showing ads, removed all the premium features & it's still asking me to upgrade.

6. But since today the app started showing ads & asking me to upgrade to premium despite already having it.

7. does this means there is no charge after the free trial, but if I go with lefetime, I need to pay? If not, what's the cost for those options?Still getting ads after subscribing.

8. However, I do note that there is only lifetime one has the price, the monthly and yearly only have 3 and 7 days free trial and free afterward.

9. And then when I click on upgrade, it says "you are already subscribed to the premium".

10. This feels like a cheating.I have been using it with the ad and would like to go premium.

11. Unfortunately the received Media is not cleaned, when in folders called "private" which is now used by Whatsapp.

1. Fix Cleaner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cleaner: Restarting the app will resolve most errors.
2. Update the Cleaner App. Here is how:
   1. On Android goto PlayStore » Search for "Cleaner" » Open Cleaner for WhatsApp » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cleaner » click "UPDATE".
3. Clear Cleaner for WhatsApp app cache: Clearing cached data will force your app to retrieve the latest data directly from Cleaner servers.
   1. On Android, goto Settings » Apps » Select "Cleaner for WhatsApp" » click Storage » click "Clear Cache".
4. Check Cleaner app permissions. If any of these permissions required to use your device's features are disenabled, Cleaner might not work.
5. Uninstall and reinstall Cleaner. If nothing else has worked, completely uninstall Cleaner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cleaner not working

2. Fix Cleaner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cleaner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cleaner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cleaner may not be able to connect to the Internet when running in the background.