Published by longislandicedtea on Apr 20, 2024

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Why should I report an Issue with Japanese Letter -Learn Hiragan?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of longislandicedtea to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Japanese Letter Customer Insights

1. Othe than that, the chart part of the app is great.I like how it helps and guide you into learning japanese , I also like how they read the words for you.It was really helpful to me to be able to remember the words and phrases ☺️This is a great app to learn to write and speak Japanese though I am only a beginner and dont know if the phrases they are using are commonly used, This app is quality and you can get the full content for only 4 dollars once.

2. It's not free, so I need to watch the video to continue using it 😓 But if you do not take this into, then everything is great!It is an awesome app for learning, but I gave it four stars because of the ads.. I know that we need subscription to get rid of the ads, but it's really annoying.

3. Learning hiragana was easy with useful display, games, and quiz! But one thing that make some troubles, is learning katakana.

4. And the other things is that we need to watch ads to unlock a single lesson... But it's a good app👍It's good.

5. It's easy to use and memorising Japanese characters are becoming much more easier now.It looks promising, but every time I try to open app, it shuts down by itself.

6. Arigatō gozaimasu!Besides the fact that it keeps asking for a rating every 5 seconds(annoying and distracting), It seems ok.Whenever i go to the learn page.

7. Also, you need to download a separate app for a Japanese keyboard if you want to use some of this app.

8. Overall, it just needs work all around until it becomes more user friendly.I enjoy this app.

9. Needs access to MY photos, needs access to RECORD sound, etc.

10. But when I navigate to the learn tab, it loads briefly then the screen is blank.

11. worth itIve been enjoying using the app so far.

Steps to Troubleshoot & Fix Japanese Letter Issues

1. Fix Japanese Letter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Japanese Letter: Restarting the app will resolve most errors.
  2. Update the Japanese Letter App. Here is how:
    1. On Android goto PlayStore » Search for "Japanese Letter" » Open Japanese Letter -Learn Hiragan » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Japanese Letter » click "UPDATE".
  3. Clear Japanese Letter -Learn Hiragan app cache: Clearing cached data will force your app to retrieve the latest data directly from Japanese Letter servers.
    1. On Android, goto Settings » Apps » Select "Japanese Letter -Learn Hiragan" » click Storage » click "Clear Cache".
  4. Check Japanese Letter app permissions. If any of these permissions required to use your device's features are disenabled, Japanese Letter might not work.
  5. Uninstall and reinstall Japanese Letter. If nothing else has worked, completely uninstall Japanese Letter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Japanese Letter not working


2. Fix Japanese Letter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Japanese Letter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Japanese Letter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Japanese Letter may not be able to connect to the Internet when running in the background.

Reported Issues

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