Contact Hiragana Quest Customer Service

Why should I report an Issue with Hiragana Quest?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Go! Go! Nihon - Live & Study in Japan to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I highly recommend this app for anyone learning Japanese! The one time fee of $8 is very low for how much value this app provides!It's useful but when attempts to draw the hiragana are being tested, the lines aren't recognised unless they are very precisely where the originals are, which means many frustrating attempts to write a character and then move on to the next.

2. the makers of this app really understand how memory works, so they have a bunch of really clever ways to make you remember the symbols faster and with far superior recall than just forced memorization or flash cards and you learn the symbols not in alfabetical order but instead in an order that makes sense for the 🧠.

3. very well thought out!This app helped me to learn Hiragana and Katakana at my own pace and the mnemonics provided really help you remember the characters.

4. Also, the sensitivity of hiragana 'n' when doing the 'test all characters' is ridiculous! It's the easiest one to learn, but I have to input it a dozen times before I stumble on one it'll accept.

5. I understand the need to make money, I just wish it was more like other language apps where you can choose to speed up the time up by paying rather than restricting all but 7 characters.

6. Or to do a test just on lesson three characters.By far the best for learning hiragana and katakana.

7. (Note: you don't learn any of the language this way though so I use both together to help me learn)I like it showing you where you can find that sound in English words.

8. It gives you really good building blocks to help you remember everything and it helps you practice correctly writing each character.

9. It was a lot harder than I was expecting when I first got started, but the reviews make you draw each character multiple times and then plays the sound after each one so you end up learning then very well.

10. Right now the only way to study characters again is one at a time and then you have to go through the complete menu system again after each character.

11. I wanted to just do the lesson quickly to unlock the other words, but the writing exercises are forcing you to write at the exact positions to get it right and you can't pass unless if you do.

1. Fix Hiragana Quest Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hiragana Quest: Restarting the app will resolve most errors.
2. Update the Hiragana Quest App. Here is how:
   1. On Android goto PlayStore » Search for "Hiragana Quest" » Open Hiragana Quest » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hiragana Quest » click "UPDATE".
3. Clear Hiragana Quest app cache: Clearing cached data will force your app to retrieve the latest data directly from Hiragana Quest servers.
   1. On Android, goto Settings » Apps » Select "Hiragana Quest" » click Storage » click "Clear Cache".
4. Check Hiragana Quest app permissions. If any of these permissions required to use your device's features are disenabled, Hiragana Quest might not work.
5. Uninstall and reinstall Hiragana Quest. If nothing else has worked, completely uninstall Hiragana Quest then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hiragana Quest not working

2. Fix Hiragana Quest Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hiragana Quest be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hiragana Quest not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hiragana Quest may not be able to connect to the Internet when running in the background.