Published by Valerii Onyshchuk

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Why should I report an Issue with Biological Clock: track sleep ?

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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Biological Clock: track sleep

1. Human body is a very complex biological machinery, which consists of multiple peripheral systems, located in our cells, which activate cascade of very complex metabolic processes in respond to external and internal signals.

2. If a person has erratic lifestyle, the bio machine has to re-adjust constantly and that will lead sooner or later to many problems, starting with obesity, poor sleep quality, compromised muscles, depression and will further progress to serious chronic illnesses.

3. On the contrary, daylight exposure, food intake, intellectual activities, physical exercise and sleep at the right time will boost your mental and physical capabilities and achievements.

4. Number of scientific researches reveals highly circadian nature of our internal biological processes.

5. The 2017 Nobel Prize in Physiology or Medicine was awarded for discoveries of molecular mechanisms controlling the circadian rhythm.

6. Master clock, located in hypothalamus, orchestrates their work by sending synchronization signal to them.

7. Bioclock application implements the most recent research of circadian rhythms and will provide you advise on sleep-awake, feeding-fasting, work-rest activities throughout the day.

Biological Clock Customer Insights

1. I was looking everywhere for an app that would show a vertical sleep regularity graph like this one has, so that I could see patterns over time, and track my sleep using a simple timer.

2. As a shift worker who works late evenings in healthcare it is great to keep track of my sleep as its a real problem for me.

3. Great would be an option for export and import of data or even synchronization between Google fit or Garmin sleep data...I have recently installed this and I have to say.

4. Sorry, at 2pm, I'm my sleepiest and grumpiest! I begin feeling more alert at 3pm, which the app says is the "tired" time, lol! The upshot is, this app can't be based on real biological science, otherwise it would fit the facts!It's totally free and seems to work very well.

5. Please add an option to assume longest display turn off time as sleep, should be simple and no drawbacks.

6. This will add full auto tracking of sleep time, very helpful.

7. Getting the sleep data directly from my fitness watch or from Google fit would make this superb.

8. It would be great if you could keep track of the times you are physically active or working to give you a better overlook however this app is still fantastic and I will be recommending it to my friends, family and coworkers.1) Please provide for adding 4th meal and fruits in app, Thanks a lot, great app developed.

9. What does orange mean for example? Also some of the language used is jargon with no explanation, e.g. I still haven't understood what sleep cycles are.

10. One stop shop for sleep tracking and notifying events on biological clock.

11. Lacks the actual data of each sleep cycle.

Steps to Troubleshoot & Fix Biological Clock Issues

1. Fix Biological Clock Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Biological Clock: Restarting the app will resolve most errors.
  2. Update the Biological Clock App. Here is how:
    1. On Android goto PlayStore » Search for "Biological Clock" » Open Biological Clock: track sleep » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Biological Clock » click "UPDATE".
  3. Clear Biological Clock: track sleep app cache: Clearing cached data will force your app to retrieve the latest data directly from Biological Clock servers.
    1. On Android, goto Settings » Apps » Select "Biological Clock: track sleep " » click Storage » click "Clear Cache".
  4. Check Biological Clock app permissions. If any of these permissions required to use your device's features are disenabled, Biological Clock might not work.
  5. Uninstall and reinstall Biological Clock. If nothing else has worked, completely uninstall Biological Clock then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Biological Clock not working


2. Fix Biological Clock Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Biological Clock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Biological Clock not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Biological Clock may not be able to connect to the Internet when running in the background.

Reported Issues