Contact Boosted Ad Maker Customer Service

Why should I report an Issue with Boosted Ad Maker by Lightricks?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lightricks Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also, lowering the quality of the video to 720p should be optional not by default.Very limited UI and Free Options No folder options when selecting logo, you have to scroll through your massive collection to find your image (by date I'm guessing).

2. Please add more editing options such as ability to change the music and ability to choose whether specific edits apply to one scene vs the whole clip.

3. Found a more simplified way to create quick attention grabbers.This could be a great app, but it is severely limited by not having a search function (browsing templates is tedious and they are fairly limited in choices).

4. Simple things, like being able to choose your own specific colors for the color scheme, have such a big impact.

5. Being able to change font color is a must and videos should not be muted by default.

6. You should also be able to set the specific playback link for an image that you use in the video.So far so good.

7. I have the paid membership and half the time I export it does not export the music.

8. I wish I can change the text color of one scene instead of the whole video.

9. Another serious limitation is not being able to use gifs to bring more action and dynamics to the videos.

10. However, the only issue so far is when making a video running under just one minute, the music stops and restarts.

11. If it does not downtown the music you have to try to export it around 10 times and it will finally work.

1. Fix Boosted Ad Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Boosted Ad Maker: Restarting the app will resolve most errors.
2. Update the Boosted Ad Maker App. Here is how:
   1. On Android goto PlayStore » Search for "Boosted Ad Maker" » Open Boosted Ad Maker by Lightricks » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Boosted Ad Maker » click "UPDATE".
3. Clear Boosted Ad Maker by Lightricks app cache: Clearing cached data will force your app to retrieve the latest data directly from Boosted Ad Maker servers.
   1. On Android, goto Settings » Apps » Select "Boosted Ad Maker by Lightricks" » click Storage » click "Clear Cache".
4. Check Boosted Ad Maker app permissions. If any of these permissions required to use your device's features are disenabled, Boosted Ad Maker might not work.
5. Uninstall and reinstall Boosted Ad Maker. If nothing else has worked, completely uninstall Boosted Ad Maker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Boosted Ad Maker not working

2. Fix Boosted Ad Maker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Boosted Ad Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Boosted Ad Maker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Boosted Ad Maker may not be able to connect to the Internet when running in the background.