Contact Adelaide Transit Customer Service

Why should I report an Issue with Adelaide Transit?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lighthouse Software Australia to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Good work by the app developers!The app has a simple intuitive interface and is easy to read, and the support team responded very quickly when I had a questionIf you know the name of the stops you are getting on and off then this app will work for you.

2. Still works as a general guide as to when the train/tram/bus _should_ come, but it by pays to double check with Google Maps or something.Quite good at showing a particular route.

3. It seems like the way to go since the official Adelaide metro app was discontinued.I lost my timetables yesterday morning.

4. Shows buses which don't actually pick up at your stop.Absolutely the best app for public transport in Adelaide.

5. This is by far the best app for the Adelaide public transport system that I have used.

6. Time to try another app methinks.Was a great app until lost update approx Dec 2020.

7. Don't know if that's the fault of the devs, or some sillybuggers by Adelaide Metro.

8. What makes it great is the ability to save your favourite trips specifically from stop to stop.

9. Well done Lighthouse Australia!This is such a fantastic app, it's easy to use and works really well.

10. I've been using it for years; it still worked amazingly well on a really old handset I was using and have recently installed it on a newer one.

11. It is simple and uncluttered but works a treat.

1. Fix Adelaide Transit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Adelaide Transit: Restarting the app will resolve most errors.
2. Update the Adelaide Transit App. Here is how:
   1. On Android goto PlayStore » Search for "Adelaide Transit" » Open Adelaide Transit » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Adelaide Transit » click "UPDATE".
3. Clear Adelaide Transit app cache: Clearing cached data will force your app to retrieve the latest data directly from Adelaide Transit servers.
   1. On Android, goto Settings » Apps » Select "Adelaide Transit" » click Storage » click "Clear Cache".
4. Check Adelaide Transit app permissions. If any of these permissions required to use your device's features are disenabled, Adelaide Transit might not work.
5. Uninstall and reinstall Adelaide Transit. If nothing else has worked, completely uninstall Adelaide Transit then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Adelaide Transit not working

2. Fix Adelaide Transit Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Adelaide Transit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Adelaide Transit not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Adelaide Transit may not be able to connect to the Internet when running in the background.