Published by life4hue on Aug 1, 2024

Report an issue with Hue Config Viewer.
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Why should I report an Issue with Hue Config Viewer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of life4hue to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Hue Config Viewer Customer Insights

1. Would even be better if "names" were shown in the list of id's to quicker find the right light, sensor, schedule, etcGreat app for viewing your hue configuration, very helpful when working as an developer, thanks a lot! Would be great to be able to edit as well, maybe in the future?very handy app to quickly retrieve Hue bridge config information!Does what it needs to do - no issues.Well it's a viewer so it does that.

2. Just a button with maybe a confirm dialog will do.Great idea but needs the ability to modify config.

3. I'd love to delete some groups that a deprecated Hue Control app created and I have no way of doing this.Only thing missing is ability to modify raw values.

4. I'm not asking for fancy UI, to be clear: just the ability to write and delete key-value pairs.

5. This unfortunately tends to result in generally confusing experience when using apps that are susceptible to such data inconsistency, ie.

6. Why? Because some Hue apps pollute the configuration with junk data, eg.

7. obviously generated profile names or parts of profiles that have otherwise been deleted etc.

8. But this would be a great app, if I could remove stuff.

9. Hue Pro (I guess other ones just disregard it or something).

10. Really useful app to debug hue-experiments.

Steps to Troubleshoot & Fix Hue Config Viewer Issues

1. Fix Hue Config Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hue Config Viewer: Restarting the app will resolve most errors.
  2. Update the Hue Config Viewer App. Here is how:
    1. On Android goto PlayStore » Search for "Hue Config Viewer" » Open Hue Config Viewer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hue Config Viewer » click "UPDATE".
  3. Clear Hue Config Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from Hue Config Viewer servers.
    1. On Android, goto Settings » Apps » Select "Hue Config Viewer" » click Storage » click "Clear Cache".
  4. Check Hue Config Viewer app permissions. If any of these permissions required to use your device's features are disenabled, Hue Config Viewer might not work.
  5. Uninstall and reinstall Hue Config Viewer. If nothing else has worked, completely uninstall Hue Config Viewer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hue Config Viewer not working


2. Fix Hue Config Viewer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hue Config Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hue Config Viewer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hue Config Viewer may not be able to connect to the Internet when running in the background.

Reported Issues