Published by L'Escapadou on Nov 14, 2024

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Why should I report an Issue with Writing Wizard - Learn Letters?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of L'Escapadou to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Writing Wizard Customer Insights

1. I just wish I didn't have to keep paying for it each time to be able to use it with different accounts in my family.It's a fun app for the little boys however you don't get the full alphabet, only numbrrs 1-7, like five words out of 20, the images are misleading, and there are 10 mouths to feed at my house so we have extra money to upgrade apps that don't even tell you that you don't get everything and it's hard for the three year olds to use and it should be easy.

2. It is nice that there are options to export custom word lists, although appreciate any tips on doing this directly to the kids devices as it looks a bit clumsy.I think this is a wonderful app for kids to practice letter formation and to also learn words.

3. Full version is expensive, but because it was the only app which offered the exact AU font I am trying to teach, and functions I needed, (and it was cheaper than a therapist)...I paid the $7.49. App could do with inbuilt tutorials and improved translation in a few places.I am so grateful to this company and app.

4. There are some customisation options, so you could add some word lists that include his names, his favour words, etc.

5. So the app took my money and mist things are still locked.This app has great features for early learning and teachers, specifically during distance learning.

6. I would say that the default word lists are a little simple for my daughter (7) but for my son (4) its great.

7. The best app for teaching letter formation! Is engaging, rewarding, and the formation guides match what is taught at school.

8. Excellent for 1 on 1 learning and for students that feel intimidated by physical paper and pencils.

9. Would be nice if it came with more "built in" word lists.

10. However, as a virtual teacher, I'm disappointed that the app hasn't done more to make it user friendly for students to use at home and teachers to collect data.

11. You can export the lists to import them to the app on another device or to share those lists with friends.

Steps to Troubleshoot & Fix Writing Wizard Issues

1. Fix Writing Wizard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Writing Wizard: Restarting the app will resolve most errors.
  2. Update the Writing Wizard App. Here is how:
    1. On Android goto PlayStore » Search for "Writing Wizard" » Open Writing Wizard - Learn Letters » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Writing Wizard » click "UPDATE".
  3. Clear Writing Wizard - Learn Letters app cache: Clearing cached data will force your app to retrieve the latest data directly from Writing Wizard servers.
    1. On Android, goto Settings » Apps » Select "Writing Wizard - Learn Letters" » click Storage » click "Clear Cache".
  4. Check Writing Wizard app permissions. If any of these permissions required to use your device's features are disenabled, Writing Wizard might not work.
  5. Uninstall and reinstall Writing Wizard. If nothing else has worked, completely uninstall Writing Wizard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Writing Wizard not working


2. Fix Writing Wizard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Writing Wizard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Writing Wizard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Writing Wizard may not be able to connect to the Internet when running in the background.

Reported Issues