Published by GRANDEUR CO LTD

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Why should I report an Issue with Legit Snkrs - Legit Check?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GRANDEUR CO LTD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Legit Snkrs Customer Insights

1. What is wrong with all these legit check apps? Their checkers on vacation or they have no idea how to verify.Opened app 4 times, restarted phone, reconnected to wifi, app crashed before it opened 5 times, about to uninstall.Literally won't make it past the first little screen not a usable appIt crashed when I opened the appThey say my shoes are fake when I bought them from a local store, it passed 2 legit checks, but they say it's fake hahaha.

2. 1/10 service 1/10 customer support - they laugh in your faceThey legit checked a pair of fake shoes.

3. A legit check app which takes almost 24 hours to have a result.

4. Laughed at me when I called them out.

5. Don't trust them.

6. Customer service is horrible as well.

Steps to Troubleshoot & Fix Legit Snkrs Issues

1. Fix Legit Snkrs Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Legit Snkrs: Restarting the app will resolve most errors.
  2. Update the Legit Snkrs App. Here is how:
    1. On Android goto PlayStore » Search for "Legit Snkrs" » Open Legit Snkrs - Legit Check » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Legit Snkrs » click "UPDATE".
  3. Clear Legit Snkrs - Legit Check app cache: Clearing cached data will force your app to retrieve the latest data directly from Legit Snkrs servers.
    1. On Android, goto Settings » Apps » Select "Legit Snkrs - Legit Check" » click Storage » click "Clear Cache".
  4. Check Legit Snkrs app permissions. If any of these permissions required to use your device's features are disenabled, Legit Snkrs might not work.
  5. Uninstall and reinstall Legit Snkrs. If nothing else has worked, completely uninstall Legit Snkrs then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Legit Snkrs not working


2. Fix Legit Snkrs Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Legit Snkrs be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Legit Snkrs not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Legit Snkrs may not be able to connect to the Internet when running in the background.

Reported Issues