Contact Drops Customer Service

Why should I report an Issue with Drops: Learn Dutch?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Language Drops to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The best feature that makes Drops effective is the emphasis on images rather than your native language to translate the words, much like you learned your first language as a child (if an image is ambiguous, you can tap it to display the word in your native language).

2. I noticed that my brain skip translation and connect word to the app's picture.I usually love Drops as a language tool & have been very proud to have done the 5min sessions for years now.

3. Plan on getting your grammar elsewhere, but the way this app has expanded my vocabulary has made learning from other sources much quicker.

4. Volume is a little inconsistent both between languages and between nouns and verbs in the Dutch version.This is an interesting and fun ap for vocabulary learning.

5. You're either dragging pictures to their corresponding target words (and vice versa), dragging letters to blanks in a hangman-style game, or swiping through letters in a word-search game.

6. You can use this to supplement your learning.It delivers a pleasing audiovisual experience but fails to be a practical vocabulary training tool, for 2 reasons.

7. And I wonder how many unique words are really taught in Drops if you subtract these phrases.First impressions was good despite sometimes ui is not really intuitive.

8. IVE JUST CHECKED AND AGAIN IS SHOWING AS NOT DONE!!!Very fun to interact with, doesn't info dump you immediately,I only just started so might change my rating later on.Fun way to build your vocabulary.

9. There's no typing, which in other apps makes you feel like you're taking a test rather than playing a game.

10. It's meant for expanding your vocabulary as a compliment to other apps & courses.

11. The app has lost 2 days of worth learning data which is very frustrating, I've lost my 140+ day streak and had to redo the lessons.

1. Fix Drops Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Drops: Restarting the app will resolve most errors.
2. Update the Drops App. Here is how:
   1. On Android goto PlayStore » Search for "Drops" » Open Drops: Learn Dutch » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Drops » click "UPDATE".
3. Clear Drops: Learn Dutch app cache: Clearing cached data will force your app to retrieve the latest data directly from Drops servers.
   1. On Android, goto Settings » Apps » Select "Drops: Learn Dutch" » click Storage » click "Clear Cache".
4. Check Drops app permissions. If any of these permissions required to use your device's features are disenabled, Drops might not work.
5. Uninstall and reinstall Drops. If nothing else has worked, completely uninstall Drops then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Drops not working

2. Fix Drops Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Drops be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Drops not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Drops may not be able to connect to the Internet when running in the background.