Contact Drops Customer Service

Why should I report an Issue with Drops: Learn French?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Language Drops to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Being limited to 5 minutes a day stinks, but I'll admit it makes buying it tempting because of how satisfying and effective it is.Update: reduced another star for adding instruisive features that interrupt and slow down the learning.

2. I've tried other 5-min learning apps, but haven't learned as much in 5 mins! The only things that are missing for me (maybe this comes later?) are listening comprehension and writing and grammar.

3. I'm trying to get a refund and getting off the app.I've tried all the language learning apps to brush up on college French.

4. I've found it pretty good so far, and it is completely useable as a free app.First of all, great app! The repition of the words and phrases along with the simplistic illustrations will surely help you remember them with ease.

5. There are the three dots button besides the words which gives you the option to report it or to stop seeing the word BUT tapping on it will take 5 seconds to load.

6. Anyways, that's all.Absolutely excellent! I just finished all of the French words and this is one of my top learning apps, if not the top.

7. **As a response to the developer comment: studying a language 5 minutes a day will result in teaching an intermediate level in *50 years*; a basic business level in 30 years.

8. Now I can do 5 minutes at random times throughout the day, review words at any time I need to.

9. Just having the infinitives, or first person singular like in this app would be awesome.Excellent vocabulary, but I've downgraded my review because the ap has repeatedly given me ads that won't close when you hit the X button in the corner, and which you can't back out of.

10. The interface is modern, fluent, and colorful! The challenges are varied, and I appreciate how they make you think beyond "associate this word in French with English".

11. Update: with the latest update, the learners are immediately greeted with a full page ad prompting the users to buy the subscription.

1. Fix Drops Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Drops: Restarting the app will resolve most errors.
2. Update the Drops App. Here is how:
   1. On Android goto PlayStore » Search for "Drops" » Open Drops: Learn French » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Drops » click "UPDATE".
3. Clear Drops: Learn French app cache: Clearing cached data will force your app to retrieve the latest data directly from Drops servers.
   1. On Android, goto Settings » Apps » Select "Drops: Learn French" » click Storage » click "Clear Cache".
4. Check Drops app permissions. If any of these permissions required to use your device's features are disenabled, Drops might not work.
5. Uninstall and reinstall Drops. If nothing else has worked, completely uninstall Drops then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Drops not working

2. Fix Drops Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Drops be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Drops not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Drops may not be able to connect to the Internet when running in the background.