Contact D'Music Customer Service

Why should I report an Issue with D'Music?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Digicel_Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Find a playlist to go to the gym or the perfect pre-game mix to get you hype for a night out, discover new music releases each week with our ‘New Releases’ playlist, whatever the situation D’Music has you covered! - Stream songs from Drake, Shenseea, Jesse Royal, Machel Montano, Pitbull, Burna Boy, Kevin Downswell, Chris Brown, The Migos and more!

2. D’Music is the Caribbean’s sickest music app, giving you access to our catalogue of over 45 million local and international songs. ​Discover new music and get recommendations based on your listening behavior.

3. Find a carefully curated playlist to fit any mood.

4. Download D’Music today and begin the ultimate streaming experience.

1. Update: I noticed that when I play music via bluetooth (in the car etc) from D'music and I later disconnect and I receive a call, when that call has ended, the music starts playing again through my phone speakers, even if the app was closed.

2. And these music lists are avaible only in one click.First thing first, great all.

3. Literally anything made it crash! Listening to music, switching from the app's browser screen to your music, searching for songs etc.

4. I only have one issue, the music seems to stop playing after about 30 minutes of continuous play.

5. Thanks DigicelGiven that Digicel has forced all it's customers to take all these extra packages that many would rather not use for a cheaper monthly rate I decided to give D'Music a try.

6. Easy to use and it's very selective of the Music I love to hear, especially Gospel hits allover the globe.

7. They either don't show it or show a different/song all together.D'Music Application is great.

8. It basically puts you on a platform that you are made easy to go around selecting your first favorite songs that you desire listening to.

9. It sometimes says there's no internet connection even when there clearly is.I've been using d'music for a while now and I must say, I'm impressed with the upgrades.

10. Just try taking part in the experience with D'music and feel the love it provides.

11. While it is certainly a work in progress, there is a lot of potential in D'Music.

1. Fix D'Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart D'Music: Restarting the app will resolve most errors.
2. Update the D'Music App. Here is how:
   1. On Android goto PlayStore » Search for "D'Music" » Open D'Music » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for D'Music » click "UPDATE".
3. Clear D'Music app cache: Clearing cached data will force your app to retrieve the latest data directly from D'Music servers.
   1. On Android, goto Settings » Apps » Select "D'Music" » click Storage » click "Clear Cache".
4. Check D'Music app permissions. If any of these permissions required to use your device's features are disenabled, D'Music might not work.
5. Uninstall and reinstall D'Music. If nothing else has worked, completely uninstall D'Music then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing D'Music not working

2. Fix D'Music Server issues & Internet Connection

1. Check network connection: An unstable Internet will make D'Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to D'Music not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, D'Music may not be able to connect to the Internet when running in the background.