Contact GoLoud Customer Service

Why should I report an Issue with GoLoud?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Digicel_Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The ultimate audio experience awaits in with GoLoud.

2. Listen to your local radio stations on the go and discover the top regional and international podcasts at your fingertips. - Catch up on all the latest celebrity gossip with podcasts like ‘The Breakfast Club,’ ‘Dish Nation,’ ‘The Read,’ and more! - Discover our faith filled podcast selection from popular preachers Joel Osteen, TD Jakes, Joyce Meyer and more! - Find music to suit your mood with our DJ Mix podcasts from popular DJ’s like DJ Private Rayan, DJ Rusty G, Viking Ding Dong, and more! Still not convinced?

1. Now, after a very successful installations, correctly, I choose PNG and log onto either guest or my account, it is irritatingly forcing me to listen to some foreign radio stations.

2. Add more popular radio station from the caribbean and make us able to change our location to have stations from other countries.

3. All this app contains is podcast and radio stations.

4. Currently the app isn't worth downloading.I like this app but my issues with it is that it does not play in the background and when my phone screen comes on the radio cuts off ,I'll have go back in the app to put radio on.

5. That is very annoying.Need more station, not worth my data with these few stations and awful podcasts.

6. The options of Jamaican radio stations are soooo lacking.

7. Disadvantage is that some radio stations and services do not function.

8. I can find all the stations even when the car radio is glitching.

9. Where are the local radio stations.

10. If I wish to listen to the radio, I have a FM tuner on my phone.

11. Another things is,I get 30gbs for this app yet when using it the data is being pulled from my any use data, I've tried a few times to have this fix but nothing.Dmusic is no longer available and this is the replacement? I cannot create a musical playlist.

1. Fix GoLoud Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GoLoud: Restarting the app will resolve most errors.
2. Update the GoLoud App. Here is how:
   1. On Android goto PlayStore » Search for "GoLoud" » Open GoLoud » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GoLoud » click "UPDATE".
3. Clear GoLoud app cache: Clearing cached data will force your app to retrieve the latest data directly from GoLoud servers.
   1. On Android, goto Settings » Apps » Select "GoLoud" » click Storage » click "Clear Cache".
4. Check GoLoud app permissions. If any of these permissions required to use your device's features are disenabled, GoLoud might not work.
5. Uninstall and reinstall GoLoud. If nothing else has worked, completely uninstall GoLoud then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GoLoud not working

2. Fix GoLoud Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GoLoud be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GoLoud not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GoLoud may not be able to connect to the Internet when running in the background.