Published by KoreanThinker

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Why should I report an Issue with Billboard Player - music video?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of KoreanThinker to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Billboard Player Customer Insights

1. Thank you 😊It's very good but there should be cool features like the hot 200 chart and the album chart as well as the top rated artistIt is so helpful for people who are interested in music awards and the music generally It gives the fairest rate for each songIf the songs on who you can play put the song you want to play it skips to another song far as I'm concerned this app is worthlessAwesome application easy to download and get in touch with everyone.keep it up you guys.its a great idea and also working great.Doesn't actually play the songs, it directs you to watch the music video on YouTube.

2. I give this app a 4 stars because it is what it says it is, though it has a problem connecting to my YouTube, I wish it could have more like Billboard albums, billboard awards, Billboard in different countries, billboard global and billboard artists (stuff like that).

3. It's kinda boring with nothing else in this app because it's just a US billboard and it takes a long time to be updated to the ranking of songs on billboard.Very nice app.

4. Thank for me:333333OMG, Let's talk about the Genius that is the BILLBOARD Player, I'm back in the loop, I know who's topping the charts and who's trailing soon as I download and open.

5. Thanks guys, I sware I'm usually vulgar language rating comments in apps, but you guys are a 10, no complaints.It should have more options like billboard artist and so more .

6. I hope that the developers will add an option for a favorite songs playlist export and share.I've tried but it dosen't work as well as i thought.

7. I can't listen I was looking for.I want to recommend about that app, you'll only be listening to the songs provided by this app.

8. No more luke warm nomadic random selections, but rather the OFFICIAL rank.

9. So that app doesn't work for me.This is why i gave 1 star.

10. In this it only has songs .

11. Please make a updated.

Steps to Troubleshoot & Fix Billboard Player Issues

1. Fix Billboard Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Billboard Player: Restarting the app will resolve most errors.
  2. Update the Billboard Player App. Here is how:
    1. On Android goto PlayStore » Search for "Billboard Player" » Open Billboard Player - music video » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Billboard Player » click "UPDATE".
  3. Clear Billboard Player - music video app cache: Clearing cached data will force your app to retrieve the latest data directly from Billboard Player servers.
    1. On Android, goto Settings » Apps » Select "Billboard Player - music video" » click Storage » click "Clear Cache".
  4. Check Billboard Player app permissions. If any of these permissions required to use your device's features are disenabled, Billboard Player might not work.
  5. Uninstall and reinstall Billboard Player. If nothing else has worked, completely uninstall Billboard Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Billboard Player not working


2. Fix Billboard Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Billboard Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Billboard Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Billboard Player may not be able to connect to the Internet when running in the background.

Reported Issues