Contact Inquirer Customer Service

Why should I report an Issue with Inquirer Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Philippine Daily Inquirer - Megamobile Inquirer to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. They can improve the headline's background, as some of them are pixelated.This was supposed to be the best news app until recently that all news article can only be read in half and if you want to continue reading, you should click on a link to be routed to their website.

2. I didn't have time to check the news on TV and so having a convinient app like this lets me read news about our country and abroad.

3. It's got what I want in a news app.As of this time, after updating, EXITS AFTER READING AN ARTICLE.

4. When I first installed the app it was already quite buggy, some pages not loading properly or not loading at all, but as time goes on the bug seems to just keep getting worse.

5. It is very informative, and you can read a variety of artcles that tackle different issues.So far, it's good.

6. Worked ok before update (albeit kept stopping at random times)It's simple to use nd navigate.

7. Only the title is displayed to keep the density manageable and provide a variety of topics to browse.

8. Thank you.New update 29 Jan 2021 for "compatibility with Android security requirements" means that I can no longer launch this app.

9. :-(I left messages and also emailed the developers directly but still no one has the courtesy of providing even an acknowledgement that they received my messages.

10. I'm sure it's not my internet connection the same thing happened when I was on data or connected via stable wifi.

11. I wanted to rate this app higher as I love the information and updates I get, but with the current state that it's on I simply can't bring myself to do so.

1. Fix Inquirer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Inquirer: Restarting the app will resolve most errors.
2. Update the Inquirer App. Here is how:
   1. On Android goto PlayStore » Search for "Inquirer" » Open Inquirer Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Inquirer » click "UPDATE".
3. Clear Inquirer Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Inquirer servers.
   1. On Android, goto Settings » Apps » Select "Inquirer Mobile" » click Storage » click "Clear Cache".
4. Check Inquirer app permissions. If any of these permissions required to use your device's features are disenabled, Inquirer might not work.
5. Uninstall and reinstall Inquirer. If nothing else has worked, completely uninstall Inquirer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Inquirer not working

2. Fix Inquirer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Inquirer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Inquirer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Inquirer may not be able to connect to the Internet when running in the background.