Published by Keerby on Jan 5, 2024

Report an issue with MP3 Converter.
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Why should I report an Issue with MP3 Converter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Keerby to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MP3 Converter Customer Insights

1. Files to MP3 Files of my sibling's baby recordings from 2009! No BS , straight to the point very easy to use the adds are not that bothersome compared to other apps I use daily! Thank you to the developers of the Amazing app! I highly recommend it to anyone else who is looking for an audio file converter for sentimental purposes!I love this MP3 Converter.

2. This is the last converter app that you'll need.MP3 Converter has been really helpful in terms of reducing an audio file size and still maintaining it's quality, it's a wonderful app.

3. I would give it a 5 Star.Don't know why but the app doesn't Not working though i reinstalled the app but the problem doesn't change not working!I have been wasting my time for the last 2hours (since I purchased the app).

4. Almost a 5 star app.Purchased to get batch conversion after trying the demo which worked very well on single tracks copying the metadata and cover art to the conversion.

5. Also, adding the ability to quick scroll through folder lists would be awesome.I tried this app when my first converter stopped working.

6. This really doesn't delivered as promised.An excellent app, easy to use and fast conversion speed on a Samsung Tab S5e running Android 10; I however have two complaints.

7. First off the app hasn't been updated since Dec 2018 which probably explains why I can't save converted files to the external SD card.

8. It also won't let you do anything without first buying the "premium" version.This works well for single song conversation, but doesn't convert images as well.

9. Only batch converter I have come across that converts more than 10 files at a time.

10. Secondly when renaming a file I would like to be able to just edit the existing file name rather than having to retype the whole name.

11. For example, adding a 'select all' option to file pages instead of having to individually selecting each file.

Steps to Troubleshoot & Fix MP3 Converter Issues

1. Fix MP3 Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MP3 Converter: Restarting the app will resolve most errors.
  2. Update the MP3 Converter App. Here is how:
    1. On Android goto PlayStore » Search for "MP3 Converter" » Open MP3 Converter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MP3 Converter » click "UPDATE".
  3. Clear MP3 Converter app cache: Clearing cached data will force your app to retrieve the latest data directly from MP3 Converter servers.
    1. On Android, goto Settings » Apps » Select "MP3 Converter" » click Storage » click "Clear Cache".
  4. Check MP3 Converter app permissions. If any of these permissions required to use your device's features are disenabled, MP3 Converter might not work.
  5. Uninstall and reinstall MP3 Converter. If nothing else has worked, completely uninstall MP3 Converter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MP3 Converter not working


2. Fix MP3 Converter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MP3 Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MP3 Converter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MP3 Converter may not be able to connect to the Internet when running in the background.

Reported Issues

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