Published by KAYAK.com on Nov 6, 2024

Report an issue with KAYAK.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with KAYAK: Flights, Hotels & Cars?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of KAYAK.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact KAYAK: Flights, Hotels & Cars image 1 contact KAYAK: Flights, Hotels & Cars image 2

About KAYAK: Flights, Hotels & Cars

1. Double check prices, no matter where you found it: KAYAK PriceCheck lets you upload a screenshot of a flight deal from any site, and we’ll search hundreds of sites to see if we can find a better deal.

2. KAYAK searches hundreds of travel sites to show you your options and let you pick what works best for your trip.

3. Get the flight you want: Compare flight options from hundreds of sites then zero in on the best one for you by using our filters.

4. Know when prices change: Track search results for your trip and get a notification when prices change.

5. With filtering and flexibility options, you can quickly search and book what works best for your trip.

6. Hotel rates only on the app: Find mobile-only prices from select hotels.

7. KAYAK Explore will show you your flight options, on any budget.

8. Flight tracker: Get alerts when something about your flight changes or track flights so you can see if you’ll make your connection.

9. Get alerted to flight and gate changes, access boarding passes both on- and offline, and share your itinerary with friends – all in one spot.

10. Set Price Alerts to know when prices drop on the flights, cars and hotels you’re interested in.

11. Find flights, hotels, vacation rentals, rental cars and more - then filter by what matters to you most.

KAYAK Customer Insights

1. They often direct you to book at shady sites, half the time the price they show isn't actually available when you try to book (just repeatedly keeps saying "Booking failed" and suggesting trying again, without ever actually updating the prices), it's incredibly slow, and arguably worst of all, doesn't show the best deals, even when Skyscanner or the airlines' own sites do.This app is just rip-off garbage! First, it doesn't show you the final price of a hotel, so what you end up paying could easily be twice what's shown.

2. I have to click on the flight (if it even lets me, doesn't always) to go see what the actual price is, but even then I see the old price when I return to the saved trip.

3. Highly recommended.Great app, best feature is that it shows total hotel cost including tax and fees that are typically hidden and hard to find.

4. Imagine an app being able to search: Two week trip, must leave Fri, must be back on Sun, Non-stop flights, Europe, anytime in the next 6 months.After the break and fix, it's back to unusable.

5. I wish it had the price chart feature and general dest like "Europe" similar to Google flights.

6. I always check for prices here before I purchase a trip, book a hotel or car rental.

7. Love the ability to track any flight (even see where it is enroute) and the ability to view all departures and arrivals for ALL flights at any airport.

8. I'm a first time traveler and Kayak has helped me stay organized, keep me up to date and everything in one place.

9. Instead of trying to remember what app I used for what reservation and having to search through troves of emails I can just go to kayak and with a few clicks I have every important piece of information.

10. I've used the Kayak website before, which is why I downloaded and used the app on a recent trip to Florida (what a mistake!).

11. I also love how easy it is to track all my trip related information no matter where I buy it from.

Steps to Troubleshoot & Fix KAYAK Issues

1. Fix KAYAK Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KAYAK: Restarting the app will resolve most errors.
  2. Update the KAYAK App. Here is how:
    1. On Android goto PlayStore » Search for "KAYAK" » Open KAYAK: Flights, Hotels & Cars » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KAYAK » click "UPDATE".
  3. Clear KAYAK: Flights, Hotels & Cars app cache: Clearing cached data will force your app to retrieve the latest data directly from KAYAK servers.
    1. On Android, goto Settings » Apps » Select "KAYAK: Flights, Hotels & Cars" » click Storage » click "Clear Cache".
  4. Check KAYAK app permissions. If any of these permissions required to use your device's features are disenabled, KAYAK might not work.
  5. Uninstall and reinstall KAYAK. If nothing else has worked, completely uninstall KAYAK then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KAYAK not working


2. Fix KAYAK Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KAYAK be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KAYAK not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KAYAK may not be able to connect to the Internet when running in the background.

Reported Issues