Contact Kapruka Shopping App Customer Service

Why should I report an Issue with Kapruka Shopping App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kapruka to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Your favorite online shopping experience is finally available on mobile.

1. Thank you Kapruka! I will always continue to choose Kapruka to purchase gifts for my loved ones!They can't handle the order capacity.. doesn't deliver on time and customer care is the worst i have ever experienced.

2. I ordered on the 10th Feb 2019 and they did not deliver on requested date and still they did not refund the order.Best and fastest online showroom ever.

3. Such a waste.The Worst! Placed an essentials order, last month and I've been promised delivery dates every time I've called but nothing happened .

4. Worst thing is they change your ordered items in order details of your app account to cheaper items.

5. The app is also very easy to use and provides regular updates sith new items and order tracking service.

6. Thank you very much kapruka.I order from Kapruka very often and their service is very professional and timely.

7. You can buy almost everything from kapruka & my favourite part is sending cakes, chocolates to my loved ones without melting them😂, thanks to their seperate cool boxes in vehicles for delivering things like that.

8. Download this app it will make your life easier.❤❤❤❤I haven't yet received my refund! Its been over a month with this issue Going back and forth Its so easy for you to charge but when a refund is due its taking ages.

9. And one month later I just received an email saying no stock available and I'll be getting a refund.. So I've been calling so many times.. And been waiting for a whole month, all for nothing.

10. And in the orders the order date and deliver date is mixed up.

11. Don't order here.Application is good and convenient but the service is very poor now compared to earlier.

1. Fix Kapruka Shopping App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kapruka Shopping App: Restarting the app will resolve most errors.
2. Update the Kapruka Shopping App App. Here is how:
   1. On Android goto PlayStore » Search for "Kapruka Shopping App" » Open Kapruka Shopping App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kapruka Shopping App » click "UPDATE".
3. Clear Kapruka Shopping App app cache: Clearing cached data will force your app to retrieve the latest data directly from Kapruka Shopping App servers.
   1. On Android, goto Settings » Apps » Select "Kapruka Shopping App" » click Storage » click "Clear Cache".
4. Check Kapruka Shopping App app permissions. If any of these permissions required to use your device's features are disenabled, Kapruka Shopping App might not work.
5. Uninstall and reinstall Kapruka Shopping App. If nothing else has worked, completely uninstall Kapruka Shopping App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kapruka Shopping App not working

2. Fix Kapruka Shopping App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kapruka Shopping App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kapruka Shopping App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kapruka Shopping App may not be able to connect to the Internet when running in the background.