Published by Zain Jo

Report an issue with Zain Cash Agent.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Zain Cash Agent?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zain Jo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Zain Cash Agent

1. Zain Cash Agent Application gives Zain Cash agents a convenient and easy way to perform financial transactions and serve Zain cash customers.

2. This application is available for all authorized Zain Cash Agents.

Zain Cash Agent Customer Insights

1. مرات اريد اشتري ٥ كارد،، لازم اشتري واحد واحد.

Steps to Troubleshoot & Fix Zain Cash Agent Issues

1. Fix Zain Cash Agent Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Zain Cash Agent: Restarting the app will resolve most errors.
  2. Update the Zain Cash Agent App. Here is how:
    1. On Android goto PlayStore » Search for "Zain Cash Agent" » Open Zain Cash Agent » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zain Cash Agent » click "UPDATE".
  3. Clear Zain Cash Agent app cache: Clearing cached data will force your app to retrieve the latest data directly from Zain Cash Agent servers.
    1. On Android, goto Settings » Apps » Select "Zain Cash Agent" » click Storage » click "Clear Cache".
  4. Check Zain Cash Agent app permissions. If any of these permissions required to use your device's features are disenabled, Zain Cash Agent might not work.
  5. Uninstall and reinstall Zain Cash Agent. If nothing else has worked, completely uninstall Zain Cash Agent then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Zain Cash Agent not working


2. Fix Zain Cash Agent Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Zain Cash Agent be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Zain Cash Agent not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Zain Cash Agent may not be able to connect to the Internet when running in the background.

Reported Issues

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