Published by Marketagent.com online reSEARCH GmbH on Jun 24, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Marketagent?



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Why chat with our AI Marketagent Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Marketagent.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. 10 days have passed and I haven't received anything in paypal 😞This app is totally crazy I only got a 100 points I completed my profile and it was still requesting that I complete it , I completed the surveys and did not receive any pointsYou complete a bunch of surveys then get a message that you aren't suitable for the survey!? Ripoff!!2,5/5* now I'm getting annoyed.

2. I start to believe this is because I hit the 1000 points and on purpose it just doesn't allow me to make more... Also no notifications tho I clicked ON in the app, yet doesn't tell me when new ones are up...Well, it is not so surprising that UK, Spain, Italy and Germany in Europe have enough surveys for withdrawal on a monthly, even yearly base.

3. Most of the surveys are already completed and they don't work well.I did the 1000 points and they say that in 3 days you will receive the money.

4. QUESTION ISN'T STILL ANSWERED!!!Every day the app shows new surveys, but then if you click on them it always says that its full even after you just refreshed 10 seconds ago... Then if you get into a survey it will only pay you USD 0.2 for 10 minutes of work mostly which is a lot less compared to others imo.

5. Anyway, how about adding a one shared group chat for all the users? I noficed people trying to communicate with each other through the mini-surveys, would be more effective through a chat.The surveys never work.

6. However, there are 2 things that could be better: Yuno surveys — they won't ever work because I'm not the 'right profile', but the option to enter the survey is still there.

7. I understand if I'm not good for SOME of the surveys but for more than a month ALL the surveys there are say closed, not available or I'm not right for them, all of them, the moment I click, w/o any questions to define me, incl.

8. However I was slacking maybe on a quarter of the surveys and didn't fill them when I had the chance.

9. My country is taken into account for the surveys which is NICE and I'm glad overall.

10. It shouldn't show up if I won't be able to fill it or MA should get another source of surveys.

11. 🙄 Not me, I have this account for 2 years straight but daily questions don't load, so I can't be a part of it; it just looking as I can click it but it loads answers before I even get a chance to do anything.

Steps to Troubleshoot & Fix Marketagent Issues

1. Fix Marketagent Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Marketagent: Restarting the app will resolve most errors.
  2. Update the Marketagent App. Here is how:
    1. On Android goto PlayStore » Search for "Marketagent" » Open Marketagent » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Marketagent » click "UPDATE".
  3. Clear Marketagent app cache: Clearing cached data will force your app to retrieve the latest data directly from Marketagent servers.
    1. On Android, goto Settings » Apps » Select "Marketagent" » click Storage » click "Clear Cache".
  4. Check Marketagent app permissions. If any of these permissions required to use your device's features are disenabled, Marketagent might not work.
  5. Uninstall and reinstall Marketagent. If nothing else has worked, completely uninstall Marketagent then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Marketagent not working


2. Fix Marketagent Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Marketagent be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Marketagent not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Marketagent may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Dorin Bolohan

I request the cancellation of the subscription.

— 2 years ago by Saint talenn

Based on my daily schedules I won't be indulging in any internet activities for a while so when I get a change in my schedule I'll re-register for market agent But right now I feel uncomfortable with market agent having some of my personal data at the moment So I want to delete my account

— 3 years ago by Benedek Vencel

Nem voltam célcsoport része,nem tudtam pontokat generálni emiatt.

— 3 years ago by Pavel Nekolný

I want to delete my account. Under GDPR or CCPA I don't need to provide a reason for my request. Mention the Law under which you make your request - GDPR or CCPA Notify Marketagent of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR. Thank you.

— 3 years ago by Anna Pham

I only have 100 points and I'm only 14 and I can't install PayPal. The website when doing surveys is a little confusing and I want to keep my information private.

— 4 years ago by [email protected]

Please can you help me to complete my personal profile after my registration. Anytime I enter the post code I get the feedback that it is invalid. Please can you get me the post code for Ghana