Contact Video Audio Remover Customer Service

Why should I report an Issue with Video Audio Remover - Sound Re?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jaya Zone Tech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. After it's done it still can't playback the videos with either 'Video Player' or 'VLC media player', but if I open them from the folder without using the app playback is fine.Phone: Samsung S4, GT-19505Easy to use, no ads issue, and quick.The app isn't responding in the first time use itself.

2. Just at one click it removed the audio.Video audio remover app is amazing and great idea really I love it please improve it more recommend to everyoneFix your app i am unable to even load the video making this fully non-functional.

3. Recommended for everyone to download this app and tryIt was horrible, don't even bother yourself to download this peace of junk it will just keep saying "can't play video" on all selected videosIt's not working can't load video in file.

4. The only downside is that on import it can't playback any of the standard h264 videos, so you can only edit the videos length by looking at the little images on the edit slide bar.

5. Waste of time.It's very easy to remove sound in any video.

6. Don't waste your time in this app.Easy to use and very quick - exactly what I was looking for.Excellent app.

7. Fix the video playback & it will be even better!.

8. Great little app, very easy to use & it does the job very quickly.

1. Fix Video Audio Remover Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Audio Remover: Restarting the app will resolve most errors.
2. Update the Video Audio Remover App. Here is how:
   1. On Android goto PlayStore » Search for "Video Audio Remover" » Open Video Audio Remover - Sound Re » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Audio Remover » click "UPDATE".
3. Clear Video Audio Remover - Sound Re app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Audio Remover servers.
   1. On Android, goto Settings » Apps » Select "Video Audio Remover - Sound Re" » click Storage » click "Clear Cache".
4. Check Video Audio Remover app permissions. If any of these permissions required to use your device's features are disenabled, Video Audio Remover might not work.
5. Uninstall and reinstall Video Audio Remover. If nothing else has worked, completely uninstall Video Audio Remover then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Audio Remover not working

2. Fix Video Audio Remover Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Audio Remover be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Audio Remover not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Audio Remover may not be able to connect to the Internet when running in the background.