Published by Cox Media Group Inc. on Jul 11, 2024

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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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EASY 93.1 Customer Insights

1. Easy 93.1 the best romance station in Miami though.horrible everytime i put it, it stays for 1 minute and then it cames back it goes back off it cames back on again is so annoying and sometimes when it goes off it never come back again until i put it againI love this app easy listening great music from the '70s '80s and 90s very awesome stationamazing I love it, great music and giveaways !!!To The Developers Of Easy 93.1. Please I am asking your "TEAM DEVELOPERS" to kindly "REMOVE" the "START UP ADD".

2. I'm a fan of the station + the app makes it very convenient to listen on mobile, but this bug is easy to accidentally trigger and it leaves a permanent issueKeep getting error 633 and won't play music.

3. BUG REPORT When switching between wifi and mobile data while using the app, music cuts out (and resumes very quickly) but leaves behind a broken playback notification that cannot be dismissed.

4. Less frustration.Such a unique radio Station, as a lonely female I just enjoy every minute of it, beautiful songs don't get from any station, quiet emotional calm meditated and peaceful...best radio station ever.

5. Now any time the media player comes up, even from other apps (YouTube, Spotify, etc), it lists the broken streams as if they are all playing at once.

6. I press to play the music and it says advertisement instead.

7. Still can't play music as I write this.

8. I've installed and uninstalled about 5x and still keep getting same error message.

9. Now I have to look for another radio station.

10. Terrible!Doesn't work anymore on my phone.

11. If WFEZ HD2 Party channel came back on Tunein.

Steps to Troubleshoot & Fix EASY 93.1 Issues

1. Fix EASY 93.1 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EASY 93.1: Restarting the app will resolve most errors.
  2. Update the EASY 93.1 App. Here is how:
    1. On Android goto PlayStore » Search for "EASY 93.1" » Open EASY 93.1 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EASY 93.1 » click "UPDATE".
  3. Clear EASY 93.1 app cache: Clearing cached data will force your app to retrieve the latest data directly from EASY 93.1 servers.
    1. On Android, goto Settings » Apps » Select "EASY 93.1" » click Storage » click "Clear Cache".
  4. Check EASY 93.1 app permissions. If any of these permissions required to use your device's features are disenabled, EASY 93.1 might not work.
  5. Uninstall and reinstall EASY 93.1. If nothing else has worked, completely uninstall EASY 93.1 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EASY 93.1 not working


2. Fix EASY 93.1 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EASY 93.1 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EASY 93.1 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EASY 93.1 may not be able to connect to the Internet when running in the background.

Reported Issues