Contact Music Player GO Customer Service

Why should I report an Issue with Music Player GO?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ivan D'Ortenzio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I've found if I open the music app and start playing the track I want, then press the back arrow to return to the main screen of the app, the player keeps going, no matter what I do with my phone.The vanishing of Google Play Music finally pushed me to find a new player (the bundled player on my crappy Huawei was pretty awful) and this was the 2nd or 3rd I tried, and I love it.

2. Everytime that I turn off my screen, the player leaves the main screen that shows the current playing song and all of the controls.

3. It's simple and takes care of everything in a neet way (but I would like an option for the photo of the music in the song menu, because that's how I usually decide what I will listen to..Unable to edit my previous review.

4. Then when I turn the screen back on, I have to bring the main screen back up.Good, simple mp3 player, with no bloat or ads and a good, user-friendly interface.

5. Also, for some reason KWGT can't detect it as a music player (some app permissions are needed maybe?) Other than that, great app!You can't make playlists.

6. It's rather annoying to have to manually okay each track when the previous one is finished.I was a happy camper with Google Play, mostly using it to play my own local songs with occasional streaming.

7. YouTube music is even better but only of you want to pay for it, it is really annoying to use it as a local player for free.

8. One quick note: after the recent update, I found it crashed on startup until i cleared the app data.Very good app if you just want to listen to music.

9. Looking forward to future releases, thanks a lot for your workMinimal, beautiful, functional and so far ad free, although I'd pay for more functionalities: It would be great to see and be able to edit the songs in the queue, and have a widget.

10. Promising, but has a ways to go.This app is great and has almost everything that I use on Samsung music... Only missing things are wiggets, and the shuffle button in the background.

11. I have switched to music player go and am happy so far.

1. Fix Music Player GO Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Music Player GO: Restarting the app will resolve most errors.
2. Update the Music Player GO App. Here is how:
   1. On Android goto PlayStore » Search for "Music Player GO" » Open Music Player GO » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Music Player GO » click "UPDATE".
3. Clear Music Player GO app cache: Clearing cached data will force your app to retrieve the latest data directly from Music Player GO servers.
   1. On Android, goto Settings » Apps » Select "Music Player GO" » click Storage » click "Clear Cache".
4. Check Music Player GO app permissions. If any of these permissions required to use your device's features are disenabled, Music Player GO might not work.
5. Uninstall and reinstall Music Player GO. If nothing else has worked, completely uninstall Music Player GO then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Music Player GO not working

2. Fix Music Player GO Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Music Player GO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Music Player GO not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Music Player GO may not be able to connect to the Internet when running in the background.