Contact Pencil Sketch Customer Service

Why should I report an Issue with Pencil Sketch?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Iris Studios and Services to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Total rubbish!honestly I do not usually give reviews but this app is so good I needed to tell people! i love to use sketchbook on my note to draw and sometimes i need a tool for outlining and overlay so I can see where i have perspectives or proportions wrong and this does such a good job of outlining! I love this app!!!(Unpaid version) Only have like 5 options of sketches to chose from & don't look no different than the other.

2. Sometimes if pictures are too detailed it has some troubles converting but all in all it does a really good jobI went through several apps before finally finding this one.

3. I've tried too get the customer service to tell me how to get the ad free version because I couldn't find a link to purchase it on the app.

4. Then all the app does is let you chose from several filters which all just make your pictures varying degrees of black and white.

5. I'm sure there's better out there.Not quite what I am looking for but did something else so well! 5★ except for feeling frozen by the instructions at the beginning.Its a really good app.

6. Please fix it and maybe I can give a better review.Does not even look like pencil sketch.

7. Shades and colors are removed and it only leaves the photo looking faded.

8. Excellent app!!! I watercolor and want to have outlines to trace for photos I find and this is just the best app for that.

9. The splash screen is screwed but you can manage to open the app thru settings.

10. I emailed customer service 4 times asking them how.

11. This is an edit to my original review.

1. Fix Pencil Sketch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pencil Sketch: Restarting the app will resolve most errors.
2. Update the Pencil Sketch App. Here is how:
   1. On Android goto PlayStore » Search for "Pencil Sketch" » Open Pencil Sketch » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pencil Sketch » click "UPDATE".
3. Clear Pencil Sketch app cache: Clearing cached data will force your app to retrieve the latest data directly from Pencil Sketch servers.
   1. On Android, goto Settings » Apps » Select "Pencil Sketch" » click Storage » click "Clear Cache".
4. Check Pencil Sketch app permissions. If any of these permissions required to use your device's features are disenabled, Pencil Sketch might not work.
5. Uninstall and reinstall Pencil Sketch. If nothing else has worked, completely uninstall Pencil Sketch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pencil Sketch not working

2. Fix Pencil Sketch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pencil Sketch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pencil Sketch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pencil Sketch may not be able to connect to the Internet when running in the background.