Published by Information Processing Corporation on May 1, 2024

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Why should I report an Issue with Appliance Warehouse Mobile?

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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Appliance Warehouse Mobile

1. Appliance Warehouse is the nation's leading supplier of washer and dryer leasing to Apartment Communities, residents, and homeowners.

2. Need the convenience of a washer and dryer in your home or apartment?

3. You've come to the right place.

4. For the absolute best in equipment, free service and low monthly rates. Apply online today.

Appliance Warehouse Customer Insights

1. Just errors out everytime I try to use it saying unable to process your payment at this time, yet website works no problem.The call center is rediculous, everytime I have had to call I waited 35 to 40 mins minimum, then when you need to be transfered its an additional 35 to 40 mins.

2. I never was able to sign upI had to have a stackable washer and dryer for the apartment that I'm in and I got it through the appliance Warehouse it's been excellent and they also offer service will come out and clean the machine to the filter is greatI dont have any issues with them until its time to call them.

3. At the time it was to be delivered I recieved a phone call telling me that my delivery was rescheduled till 9/29/21....Which is today! So excited to get my washer and dryer today, I call to comfirm delivery time, only to be informed my delivery is rescheduled for 10/22/21.

4. You can easily request repairs (if needed) and make a payment on the rental for the month My wife loves this even though we are considering purchasing a set at a later dateOn multiple times, the app has been unable to process my payment even though my card has sufficient funds and my card info is entered accurately.

5. I am moving and I have been calling these people non stop for days everytime I get transferred to the correct department Im on the phone for up to 20 minutes EVERYTIME I CALL! its absolutely ridiculous.

6. Is there another way to contact you guys ? Because obviously phones are out of it .Payment Process Through App is awful, only works half the damn time.

7. This is everytime and I have been with them for at least 7 years, no change.This is a good washer/dryer rental servicing app.

8. Please fix it.DO NOT USE THIS COMPANY! I ordered a stackable washer and dryer on 9/7/21.

9. Easily helps me pay immediately when I receive an invoice.Got stuck on "phone number cannot be the same" after i changed the phone numbers.

10. If you make an error on your billing info, you have completely uninstall the app the clear it.

11. And even if you don't make a mistake, the submit button on the page doesn't work.

Steps to Troubleshoot & Fix Appliance Warehouse Issues

1. Fix Appliance Warehouse Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Appliance Warehouse: Restarting the app will resolve most errors.
  2. Update the Appliance Warehouse App. Here is how:
    1. On Android goto PlayStore » Search for "Appliance Warehouse" » Open Appliance Warehouse Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Appliance Warehouse » click "UPDATE".
  3. Clear Appliance Warehouse Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Appliance Warehouse servers.
    1. On Android, goto Settings » Apps » Select "Appliance Warehouse Mobile" » click Storage » click "Clear Cache".
  4. Check Appliance Warehouse app permissions. If any of these permissions required to use your device's features are disenabled, Appliance Warehouse might not work.
  5. Uninstall and reinstall Appliance Warehouse. If nothing else has worked, completely uninstall Appliance Warehouse then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Appliance Warehouse not working


2. Fix Appliance Warehouse Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Appliance Warehouse be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Appliance Warehouse not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Appliance Warehouse may not be able to connect to the Internet when running in the background.

Reported Issues