Published by Solotraveller Corporate PTY LTD

Report an issue with SoloTraveller App.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with SoloTraveller App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Solotraveller Corporate PTY LTD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

SoloTraveller App Customer Insights

1. waste of time!👎👎👎Can't even create a profile, app doesn't work!Super buggy.

2. frig.This app does not work i was unable to log in even after trying so many timesunable to load my own profile even! blank and empty .

3. That's not good.i just wrote out my profile for the second time! uploaded photo's and again its all gone! ..im not doing again.

4. The app does not want to save anything I put in my profile which makes me look a bit sketchy leaving it empty.

5. Just keeps saying "loading" then stays on the same screen.Not for me, and that's okay, but there is no way to delete my account and no way to contact the developers/owners to get them to delete it for me.

6. Can't even delete the profile.

7. What the hell is this!?Doesn't work.

8. Good concept, but UI is buggy and could be designed a bit better.

9. It's constantly loading and showing white screen.

10. Buttons don't work.

11. Can't use it until that's fixed.Nothing works.

Steps to Troubleshoot & Fix SoloTraveller App Issues

1. Fix SoloTraveller App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SoloTraveller App: Restarting the app will resolve most errors.
  2. Update the SoloTraveller App App. Here is how:
    1. On Android goto PlayStore » Search for "SoloTraveller App" » Open SoloTraveller App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SoloTraveller App » click "UPDATE".
  3. Clear SoloTraveller App app cache: Clearing cached data will force your app to retrieve the latest data directly from SoloTraveller App servers.
    1. On Android, goto Settings » Apps » Select "SoloTraveller App" » click Storage » click "Clear Cache".
  4. Check SoloTraveller App app permissions. If any of these permissions required to use your device's features are disenabled, SoloTraveller App might not work.
  5. Uninstall and reinstall SoloTraveller App. If nothing else has worked, completely uninstall SoloTraveller App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SoloTraveller App not working


2. Fix SoloTraveller App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SoloTraveller App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SoloTraveller App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SoloTraveller App may not be able to connect to the Internet when running in the background.

Reported Issues