Contact CamScanner (License) Customer Service

Why should I report an Issue with CamScanner (License)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of INTSIG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Once purchased, the license would allow you to remove all ads within Camscanner app. * “The application employs its own image cropping and enhancing algorithm that leads to clearer images. ” – Makeuseof. * “CamScanner may just be the best deal for scanning documents on your phone. ” – CNET. - However, Camscanner License is NOT equivalent to Camscanner Premium.

1. The one-time fee for the license was fine by me, now it keeps alerting me to upgrade to premium at an insane price which, after a year, and if I forget to cancel the service, am I enrolled in an auto bill of $50 per month (or so it certainly implies)? If even one charge went through, at 13 months, I'd have over $100 in the app; but what about 14 months, $150+! No, that is outrageous - and certainly misleading.

2. I used to be able to sign and add the anti-theft (although it was called something else), surprised they at least kept it ad free with the full version .This app is now asking me to pay a monthly subscription fee after me having bought the full license to use it years ago.

3. I can understand a business wanting to expand and change their business model, but to betray their customers who paid for the "permanent" license by removing features unless we pay more is a bad business model.I was an early adopter of CamScanner and thought it was well worth the price of the license.

4. Recently, after a hiatus from using the app, I opened it to scan a quick PDF, and it has changed...a lot... First, the license doesn't grant full access to the features like the app originally did - they have added quite a bit, but it's considered the "Pro" version now.

5. Now you have to pay some premium fee to get all the features? What's the point of this license then? I am very disappointed by thisWhy is it that when I paid for the "full license".... I'm now asked to upgrade to use some of the very same features that I already paid for previously.

6. The app itself is fantastic, but not at $40 a year or whatever they charging, unless you're scanning an absolute MASSIVE amount of docs.After paying for the licensed version and trusting this app for years, I upgraded to a yearly subscription.

7. But if you're curious what the actual price is, click on the "get pro/premium" option and you'll see $50 per year, 3-days free trial, and auto bill to your Google account.

8. After reinstallation I am stuck with a product that requires me to update once again to premium version, which now requires a monthly subscription fee as opposed to a one-time fee which I had paid in the past.

9. I'd give it negative stars if I could as I have no tolerance such greedy, anti-consumer practices.I bought the license a few years ago and have been happy with the app until recently.

10. If it's a promotion one year price that rolls auto bill after a year to $50 a month, then it's already presented me with more hassle than I want.

11. I bought the License in 2016 because I really liked the app and was willing to pay to remove ads, the watermark, and get other features.

1. Fix CamScanner (License) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CamScanner (License): Restarting the app will resolve most errors.
2. Update the CamScanner (License) App. Here is how:
   1. On Android goto PlayStore » Search for "CamScanner (License)" » Open CamScanner (License) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CamScanner (License) » click "UPDATE".
3. Clear CamScanner (License) app cache: Clearing cached data will force your app to retrieve the latest data directly from CamScanner (License) servers.
   1. On Android, goto Settings » Apps » Select "CamScanner (License)" » click Storage » click "Clear Cache".
4. Check CamScanner (License) app permissions. If any of these permissions required to use your device's features are disenabled, CamScanner (License) might not work.
5. Uninstall and reinstall CamScanner (License). If nothing else has worked, completely uninstall CamScanner (License) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CamScanner (License) not working

2. Fix CamScanner (License) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CamScanner (License) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CamScanner (License) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CamScanner (License) may not be able to connect to the Internet when running in the background.