Contact CamScanner HD Customer Service

It did not tell me it was going to $43.54. So how is the bill. It's mis leading

Good evening obtaining this scanner. It did not tell me $43.54, so how is the billing? This is misleading. How much per month is this?

I accidently let my brother use my phone and he subscribed your app, then it charged my money for 980 bath. It's quite a lot for me as ordinafy student 🥲 can i get refund?

Good afternoon,

I wanted to reach out to you regarding a situation that really annoys me, I just received a notification that they deducted $20,000 from my credit card for apparently using your services: Number 1. When I downloaded the application, it said it was FREE, and number 2. I deleted the application 2- 3 days after it was downloaded, I kindly request the return of my money since I did not even have the opportunity nor am I interested in using the application, much less deducting an unknown amount from nothing.

Thank you so much for your time, please let me know if you need anything else from me.

Please cancel my trail subscription

Hello , we need help in making CamScanner the preferred photo app in all our tablets. We use Scalefusion MDM application for administering our tablets. How can we push this configuration to make Camscanner as the preferred photo app?
Thanks

I tried to register and was supposed to try free trial but I had been deducted for subscription. I need a refund. Please I need my money

My wife tried to register for free trial but the amount has been deducted for subscription. Please we need the money. Please refund us

Cancel Account Immediately

I don't want this app and do not want a year's subscription. Where was the fee listed when I downloaded this app. Hidden somewhere I am guessing. It should be much clearer as to any fees. Remove the fee and inform me of your doing so.

Good day, i am from philippines. I was charged 1990 Pesos on the app even though i am not using it anymore.

I have cancelled subscription within 3 days of free trial but my amount has been deducted for subscription

I subscribed to free trial and input my debit card details. Please cancel the free trial.

I cannot send messages from CamScanner what’s the problem

I was trying the cam scanner app during the free 3 day trial. I canceled my subscription before the 3 free days were up but I was charged $59.99 immediately anyway. I would like to be reimbursed for the fee because as I said I canceled way before the deadline.

Please cancel my subscription immediately as i couldn’t find any unsubcribe option on my account

Hey, camscanner i already cancelled my subscription and i already paid 149.90 malaysian ringgit. I hope you can give me back my refund

A refund was issued but my account has not been credited. Please help me soon, the money was meant for my school

I'm trying to edit a document and once i hit done, the information i put in there doesn't save.

Please refund $43.59 deducted from my account without my permission.This debit has thrown my account negative.Please put it back.
Also please explain how Google/Camscanner app is getting my bank account information without my permission.

My documents won’t deliver in email. I send them every way I can but nothing works. Why am I paying for a service that doesn’t work? Why can’t I find any customer support phone # to help me I am very frustrated my phone is (801) 2055630

Hi! Please refund the charge made to my account - it was wrongfully made. Order ID: MQ1MYQVTKN June 18 - please refund my account.

Scanned documents and it wont let me send or email them

Cancel my plan immediately

I want Open contact recharge

refund needed, subscription wrongfully made

Hi! I would like to ask for refund because my daughter accidentally clicked the subscription button. It just happen that I read the notification just now. We are going to use it for her medical maintenance. We have already cancelled it and hoping for refund. Thank you for your understanding.

Hi,
I would like to get refund for my recent subscription charges for a Gold membership which I didn't want it and I show charges on my account. I don't want it and would like to get refund for Camscanner app. My email is associated with that app.

My order number is - GPA.3311-1353-1152-78141..0

Please help me to get the refund process done asap. What is the best number to reach to you?

Dear sir,
By mistake I agreed to camScanner Premium. I didn’t know about the deduction because couldn’t check the email timely. Now Payment has been made from my account. Kindly return it because I don’t want to take premium account. I can’t afford it. I really need that money for my education which has been deducted from my account.

canellation request

Cancel Subscription of CamScanner PDF scanner App urgently

ขอยกเลิกการใช้บริการ CamScanner App ที่มีการเรียกเก็บค่าบริการ ห้ามให้มีการเรียกเก็บค่าบริการมาเป็นอันขาด

My sister had taken monthly subscription of CamScanner and I had given my Debit card details for payment. We want to stop subscription but she has forgotten her login and unable to reset password because of confusion in her contact details (phone no./email). Pls help to unsubscribe at the earliest as every month I am losing Rs.340/-.
Tnx n Rgds
Girish G

I am trying to renew my annual subscription to the Camscanner App and my credit card info needs to be updated. can you please help me update my credit card info. last four on credit card are 5922. I believe the card you currently have has expired. Thanks, Phil

I don’t know what went wrong suddenly rm 219 been deducted from my account . I have not used camscanner pls refund my money

I did not sign up for cam scanner please remove premium from my account and refund any money

I never authorized any subscription to your service and I want it stopped now.

I just received a message to upgrade my account due to insufficient storage. I've paid the one time lifetime fee of $299, why is there multiple charges for the one time fee coming from my account?

I WAS a big fan of CamScanner, recommending it to several friends. Presently, it is USELESS on my phone! I had to reload your app after a ‘hard reset’ of my phone & I’ve been unable to email pdfs since (SEND arrow is ‘greyed out’ & nothing happens when I press it). I did that frequently b4 & it used to be easy.

So I decided to download Camscanner as I wanted go give it a go but it didnt let me unless i put in my bank details so I did but after some days it charged me, I didnt want to be a premium member as i need time to use the app.

Unable to login CamScanner in new device

Please refund my subscription money.it was wrongly subscribed and $55.99 got deducted from my account after 3 days free trial. Please refund the money

Hello, i download your app camscanner and i dont subscription for a year but you charge me for a year. I would like to if you charge me just for a month not for a year. You charge me on 29 july 2021 without my permission, no email about it and suddenly my money was gone, please i want my money back. Thanks

I was trying to cancel before getting charged $43.43 and I didn't find the option for cancellation! It did not work for me this app. I want a full refund please!

I have a subscription for the premium version. The cam scanner logo is still printing at the bottom of my scans which should have been eliminated with my premium subscription.
How do I eliminate these cam scanner logo at the bottom of my scans?

Thank you for your assistance, Leslee

i am charged and wants to cancel my subscription. i was not aware that they will charge me with the premium account i have deleted the app already

Hi i want to cancel my subscription i was charged and not being aware on it i deleted the app and tried the free trial. I need a refund on my money. It was a premium for 1 year. I dont actually use this.

i want to work on this yalla Applications

I have used the camscanner app ! It has been one of my favourite ones ! But yesterday i downloaded it after long time and used the app i have cancelled the subscription and was still charged for premium one year 57.99 and 1.99 ! I have not chosen any plan and have cancelled thecsubscription immediately !

I would like to be refund because it's an error.

i lost scan documents 06/22-06/24/2021

I want to cancel the golden account (1 year) from today ( 19 Jun 2021)

I received a receipt from Google that I had been charged for a different version of CamScanner than the free version. I did not realize that three days had elapsed. I have cancelled on the app but was told that I could not cancel until June 14, 2022. I want to cancel immediately and br issued a refund in the amount of $49.99. I do not use all the features and the free basic version is fine. Thank you.

Hello
I have subscribed Gold a few weeks, with my e-mail emiliebaumann@redacted. I need a bill, can you send it me ? Thank you so much

Refund my subscribe money

Refund my money

To Whom It May Concern:

I used my iPhone 5 to sign up for a free trial of the Camscanner app, and I'd like to cancel it today, June 6, before the trial ends on June 8. However, I can't find the "subscription" button under settings because I am using an old version of IOS. Any thoughts? Please help.

Thanks,
Sheng-Yin

Unable to cancel via iPhone or Apple Account. This was only to accept the free trial. Please cancel as I don't want to go further than the free trial provided. Thank

je viens de m'abonner par erreur à CamScanner gold 1 year, et par conséquent je veux annuler cette opération.
Par avance merci

Hi there, I downloaded to use the free Trial, unfortunately the billing has started a day early and has charged me $92 NZD!!

Please rectify this immediately as I do not want/ need this service nor can I afford this.

I need to unsubscribe cam scanner because i made it by mistake and please provide refund as soon as possible

Please refund my cam scan subscription- I did not purchase it - someone did that without my permission and despite cancelling I have been charged for an app I have never and will never use

I downloaded the CamScanner as it said free 3day trial. I have been charge $97.99 now. This is misleading, I have unsubscribed. I need my money back ASAP otherwise I will report to the authorities.
Rashmi -0431294952

I usually send items from camscanner usually as a pdf to my email wetrock@redacted But now when I hit send, it changes the name of the email to "taurus cockfield" by some reason, and I never get it. It worked fine until I upgraded.

Please cancel my subscription.
As I didn’t realize about this subscription and I have been charged $77.99, where we I subscribed it said $6.99.

Please let me know how to unsubscribe immediately. As I am trying to do it from my phone it doesn’t show cancel my subscription button.

Good evening,

My name is Virginia Lee Nuccio and my email address is nuccio0325@redacted. I signed up to try the CamScanner app for 5 days. My trial period started on Monday, 4/12. I have only had the trial period for 4 full days. I shouldn't have been billed until midnight, Friday, 4/16. It was 12:10 am (4/16) when I went to my phone to cancel the trial period when I noticed you already charged my account $59.99.

I do not want the subscription nor can I afford $59.99 right now. I am pleading with you to refund my account the $59.99 immediately. It WAS my intention to cancel this before the 5th day. I am a good Apple customer and I need you all to please give me my money back as soon as possible.

Please respond to me via email at ginanuccio10@redacted. If I need to speak to someone directly, please provide me with a phone number and I will call in the morning.

Virginia (Lee) Nuccio
954-205-2732
ginanuccio10@redacted

I had accidentally had the premium camscanner but I didn't need it.. Now you charged me 32, 99 euros and I was wondering if I could get the money back

J'ai annulé mon abonnement chez vous le jour même de son paiement après les 3 jours d'essai mais je n'ai pas reçu de remboursement.
Alors que je ne me suis même pas servis de votre application du coup. Merci de procéder au remboursement

I tried to apply everything to cancel that CamScanner they write everything there cancel subscription not exist there that’s totally fraud help me to reimburse my money who get from my mobile billing 0032487298111

I installed trial version and after they get my money for 39.99 euro from my mobile billing account I do not need that apps that’s totally get money by fraud I want to get back my money so plz help me to reimburse my 39.99
That’s my number# 0032487298111

I downloaded this app on request of my employer as it was a free app, I am now being charged an annual subscription to which I have cancelled, I would like a full refund of this inadvertent charge and please cancel this account and app.
I do not need this app or a premium/gold subscription CANCELL ACCOUNT

In the past, I could take a pic, crop it, click the Save check to the right and be given the option to Send to Album which I what I always did but I can no longer do that & do not know why. Please help and thank you!

My credit card ending in 2339 has been charged what should have been annually $35.99, I was charged:

12/3/20 = $24.99
12/6/20 = $49.99
12/22/21 = 35.99

Please cancel future deductions from my VISA and refund me.


CORA GERMANY
228 697 7694

How to cancel subscription

Please,I want to cancel my premium payment.it was a mistake.

I needed to send a fax, but I did not have any credits. I went to purchase credits and it gave me 3 options so I went with the C-points. However, that apparently does not work to use for faxing. Why give that option if you can't use it to fax? I paid $4.99 for nothing. I'd like a refund for that please as I do not need C-credits otherwise.

Hello, I am Maximiliano Alegria and I am from Mexico, I contact you to solve a problem, 3 days ago I downloaded the Camscanner application the premium version, but unfortunately after 3 days they withheld money from me without a month having elapsed, he contacted me to ask stop withholding that money and release it to me.

I signed up thinking I had a 3 day free trial but was charged the full amount of $60. I'd like to get in touch with a representative who can explain the details of the contract and potentially remove the $60 from my account.

I didn’t approved for the purchasing of your premium package subscription but still your app charged me pkr7800 I want my full refund as I no longer want this subscription. Thankyou

my dad can't go to the home page because there a promotional page that impedes him from moving on. How does he get rid of it? there are no options for him to press except to pay for promotion. Please help.

Hi My google play account is : emaha27x@redacted & paypal account email is :Emmaleestewart@redacted have recently been made aware thatOn the 13th March 2021 Your app has taken $55.99 Out of my paypal account to pay for a years subscription of premium.However for this payment I was not made aware before or after it was taken otherwise I would have made sure to cancel such arrangements.The app states that-The premium is not bound to an account -  So I find it ridiculous that the money has even been taken in the first place.However since I have not used the app since premium has been added you should have no problem providing me with a refund I deserve.I did find your app extremely helpful until this dilemma & in due time I would like to decide myself when a good time arises to get premium, but right now its really not a great time. I would like to thank you for your understanding of this issue.Emma Stewart

Hello. Someone subscribed to CamScanner, gold status, without my authorization and I was charged $59. I would like that payment to be canceled and reimbursed.

Hello. Been using app for years. Important documents. App just prompted me to register - and magically erased ALL my documents that have been in app for years . Can you please help me????

Hi

I haven’t did any subscription but i have got charged of $90. Can you please cancel subscription as i dont need it . Thanks

Signed up for trial, tried to cancel subscription. Was charged the default Gold Account Annual membership. Fine to pay the 1 week premium but need a refund for the annual membership which I do not plan to use

I have already sent a complaint regarding how the CamScanner app has deducted 100 dollars from my account for the subscription without asking for my permission. I downloaded the app for only 3 days trial and i did not want the subscription for whole year. So now i want to cancel the subscription and get refund. I hope you care about your customers and be respectful to them. Thanks

I have sent an email before saying about CamScanner app has deducted money for the subscription without asking for my permission and now i want to cancel my subscription and get the money refund. I hope you really care about the customers and their values. Thanks

I am an old user of cam scanner.. recently due to loss of my phone I reinstalled the app on a different phone.. I am not able to find my old records which were there in the old phone.. Please help

Hi there,
I have your camscanner app and use it occasionally with great results. I do not require any kind of upgrade as I don't use it often, however when I was using the app yesterday an ad style pop up appeared and before I even realised I accidentally purchased a one-year subscription. I had my thumb on my phone and had looked away and this caused me to hit the purchase button and approve the payment using my fingerprint.

I immediately logged a refund request through apple which should be evident. I am currently still waiting a reply.

I just thought it may be best to also write in and have the subscription cancelled and see if you can offer any solutions.

I am very sorry for the mistake.

Kind regards,
Brittany
0422023338

Hi i had signed up for free trial but the app had deducted 98 dollars for an year subscription without asking for any permission. I want to cancel the subscription and get the refund

Looks like more than 1 account. Think I am paying monthly
When I go to my account, it shows several more accounts at $49.99 each coming up for payment on March 15. I only want the monthly one and not a bunch of annuals, of course
Please confirm I will only pay the monthly $4.99

I accidentally signed up for year for $59.99 I would like to cancel please let me know how to get refund thanks

I think this purchase was made by accident and I need a refund please

I thought I was signing up for a free trial for CamScanner and that appears to not be the case. How can I get a refund. I had the subscription for maybe 2 hours. Please help me. I do not need a paid subscription. I have the app for emergencies only and couldn't get a doc to send so I signed up for what I thought was a free trial and then saw somehow I signed up for a $59.99 subscription.

I need to get a refund and cancel my subscription

Hi I would like to unsubscribe my cam scanner app lalani.karims@redacted.

new phone did not transfer my camscan info over.

please help me to reset my password

bonjour
j'utilisais cammscanner depuis des mois gratuitement et là le 30/01/2021
on m'a prélevé par paypal 69.90 alors que je ne veux pas m'abonner en payant
merci d'annuler mon abonnement payant et de me rembourser car je ne suis pas avertit
merci d'avance de votre compréhension

I signed up for CamScanner but it set me automatically to a year and I only needed a month but I have been charged please help me get my refund