Published by Intralot Inc. on Feb 19, 2024

Report an issue with Louisiana Lottery Official App.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Louisiana Lottery Official App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Intralot Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Louisiana Lottery Official App

1. Personalize your play with fun, unique ways to select your draw-style game numbers, including quick-pick, self-selection, using saved favorite numbers, rolling the dice, shaking your phone, or using statistics of winning number frequency over the last year. – Scan your own tickets with your device’s camera to see if they are winners and the amount of the win. (Note: Original tickets are still needed to claim a prize. – Save time by creating and saving your own digital playslips that can be scanned on your device to create actual tickets for purchase at licensed Louisiana Lottery retailers. – Add, edit and save plays to your digital playslips using app-exclusive ways like saved favorite numbers and winning number frequency outcomes. – Locate the closest Louisiana Lottery retailer to purchase your tickets or redeem winning tickets. – Discover the latest jackpots for all games offered by the Louisiana Lottery. – Find out the latest winning numbers and results for all Louisiana Lottery games and share them. – View active scratch-off games, including top prizes remaining and percentage of winners claimed. – Enter app-exclusive surveys and promotions and get info on upcoming Lottery in-store or social media promotions. – Opt in for jackpot alerts, play reminders, winner news and new game notifications on your device.

2. Instead, the app provides for the creation of digital wager codes to present at licensed retail locations where ticket generation and purchase transactions take place.

3. Because your play selections and ticket cost are available before you reach checkout, your purchase experience is transparent and effortless when your ticket is created at retail.

4. Scan the barcode on the front of your draw-style and scratch-off game tickets to determine whether it is a winner and the amount of the win!

5. Note: The Louisiana Lottery’s Official Mobile App does NOT provide for mobile purchases of lottery products.

6. The Louisiana Lottery Official App gives YOU the Power to Play Your Way!

7. Results are saved as a reminder to cash in and are updated as future drawings occur on multidraw tickets.

8. Prepare your own digital playslips – any time, any place – and save them for when you are ready to purchase.

9. Ticket purchasers must be at least 21 years of age.

10. Help is available for problem gambling by calling 1-877-770-7867.

Louisiana Lottery Official App Customer Insights

1. Spying trashUpdate sucks... worked fine before the update ... maybe you should talk to your developer and fix the issues ... won't scan tickets... crashes often... just a messApp was fine before the update now every time I try to check a ticket it says error something went wrong.

2. Please update and fixThis was a 5 star app when I could check my own lotto tickets from my phone... WHAT HAPPENED?!? Can you please fix it to scan tickets so I don't bring stacks of losers to the store? Just un-do whatever you did Feb 2023, please 🥺Ok, I want to love this app BUT, retailers don't know how to use the saved play slip feature AND they have to take your phone.

3. Louisiana Lottery needs to spend a little more time and money to create an app and a website that works and it more up to date.Crashes on start with the new update.

4. If you're a regular Louisiana Lottery player and like to keep up with numbers, jackpots, and check your tickets, this all is great.

5. The app is slower in getting the winning number information than before the update and sometimes the numbers just aren't there.

6. Phone is a Samsung Galaxy S21 running Android 13.Six months ago I downloaded this app and found it easy to navigate and use.

7. Three week after downloading, that function stopped working so I sent an email to the developer with no reply.

8. I actually took my phone back and filled out a paper play slip today because of the dysfunction.

9. It puts a lot of lotto information at the tap of a finger rather than having to go to the website.App no longer scanning scratch offs.

10. WAY TO FIX THE BUGS!!The app needs some polishing to help with the overall user experience but overall it's pretty good.

11. Sometimes Winning Numbers are not updated.

Steps to Troubleshoot & Fix Louisiana Lottery Official App Issues

1. Fix Louisiana Lottery Official App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Louisiana Lottery Official App: Restarting the app will resolve most errors.
  2. Update the Louisiana Lottery Official App App. Here is how:
    1. On Android goto PlayStore » Search for "Louisiana Lottery Official App" » Open Louisiana Lottery Official App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Louisiana Lottery Official App » click "UPDATE".
  3. Clear Louisiana Lottery Official App app cache: Clearing cached data will force your app to retrieve the latest data directly from Louisiana Lottery Official App servers.
    1. On Android, goto Settings » Apps » Select "Louisiana Lottery Official App" » click Storage » click "Clear Cache".
  4. Check Louisiana Lottery Official App app permissions. If any of these permissions required to use your device's features are disenabled, Louisiana Lottery Official App might not work.
  5. Uninstall and reinstall Louisiana Lottery Official App. If nothing else has worked, completely uninstall Louisiana Lottery Official App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Louisiana Lottery Official App not working


2. Fix Louisiana Lottery Official App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Louisiana Lottery Official App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Louisiana Lottery Official App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Louisiana Lottery Official App may not be able to connect to the Internet when running in the background.

Reported Issues

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