Published by PatientConnect360 Inc on Jul 8, 2024

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Why should I report an Issue with PC360?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PatientConnect360 Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About PC360

1. Patient Portal covers the complete spectrum of patient care and enterprise class solution is designed to suit the needs of all kind of healthcare providers like clinics.

2. Patient Connect 360 Patient Portal is a Comprehensive & Integrated Healthcare Delivery Platform conforming to best clinical and administrative practices.

3. This helps in creating a totally paperless hospital that can run profitably and compete in the markets. - Book doctors appointments online and many other facilities without incurring any charge. - Search and find medical providers, access your online health records, book appointments, tracking of your prescriptions and chat with doctors. - Patients can view their health profile and their upcoming appointments. - Patient can attach his medical records for doctor's reference.

PC360 Customer Insights

1. Never sends me a phone code.will not send code , unsat and unprofessioalThis app sucks, will not downloadDoes not work.

2. Gives ability to book appointments online aswell as maintain medical records.Does not work for androids, totally bites.

3. It asks for my phone number, says it will text a confirmation code, then nothing happens.

4. Would have helped to know before I downloaded it.Won't send me a one time pass code, so I can't even log in.Won't let me sign up.

5. App doesn't work on my android phone.

6. Wor5hlessWon't send me an OTP codeDoesn't send an otp.

7. Uninstalling...user friendly app.

Steps to Troubleshoot & Fix PC360 Issues

1. Fix PC360 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PC360: Restarting the app will resolve most errors.
  2. Update the PC360 App. Here is how:
    1. On Android goto PlayStore » Search for "PC360" » Open PC360 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PC360 » click "UPDATE".
  3. Clear PC360 app cache: Clearing cached data will force your app to retrieve the latest data directly from PC360 servers.
    1. On Android, goto Settings » Apps » Select "PC360" » click Storage » click "Clear Cache".
  4. Check PC360 app permissions. If any of these permissions required to use your device's features are disenabled, PC360 might not work.
  5. Uninstall and reinstall PC360. If nothing else has worked, completely uninstall PC360 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PC360 not working


2. Fix PC360 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PC360 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PC360 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PC360 may not be able to connect to the Internet when running in the background.

Reported Issues