Published by Pocket Prep, Inc.

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Why should I report an Issue with PCCN Pocket Prep?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pocket Prep, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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PCCN Pocket Prep Customer Insights

1. This was the best free app I have found but there are just not enough questions with the free version.it's a great app to help me keep track of my progress.

2. Questions are challenging explanations are pretty good.Helpful questions and explanations.

3. These questions are challenging with very good explanations.

4. Wish there were more free questionsWould like more free practice questions.

5. You only get 10 questions unless you complete some incentives; like them on Facebook, post to Facebook or complete a review.

6. The questions are difficult but come with great explanations.

7. These are harder than other competing apps but I think they may be more in line with the certification exam.

8. Wish there were more without having to pay so much.Nice that it allows a question a day.

9. I am considering upgrading depending on how much time I have to study.

Steps to Troubleshoot & Fix PCCN Pocket Prep Issues

1. Fix PCCN Pocket Prep Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PCCN Pocket Prep: Restarting the app will resolve most errors.
  2. Update the PCCN Pocket Prep App. Here is how:
    1. On Android goto PlayStore » Search for "PCCN Pocket Prep" » Open PCCN Pocket Prep » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PCCN Pocket Prep » click "UPDATE".
  3. Clear PCCN Pocket Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from PCCN Pocket Prep servers.
    1. On Android, goto Settings » Apps » Select "PCCN Pocket Prep" » click Storage » click "Clear Cache".
  4. Check PCCN Pocket Prep app permissions. If any of these permissions required to use your device's features are disenabled, PCCN Pocket Prep might not work.
  5. Uninstall and reinstall PCCN Pocket Prep. If nothing else has worked, completely uninstall PCCN Pocket Prep then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PCCN Pocket Prep not working


2. Fix PCCN Pocket Prep Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PCCN Pocket Prep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PCCN Pocket Prep not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PCCN Pocket Prep may not be able to connect to the Internet when running in the background.

Reported Issues