Contact The Knitter Magazine Customer Service

Why should I report an Issue with The Knitter Magazine?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Immediate Media Co to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I paid for 3 magazines for £5, your website gave me an app, now the app will not accept the code that your website have me, so I cannot access anything.App has no print function so cannot print off a pattern to work on while commuting.

2. Fortunately Immediate Media has fixed my most pressing problem (which I had caused!).Can't login using Google account, can't create a new account because my email is already registered, can't recover the password because the email with the password reset does not arrive.

3. Google Play refunds the money alright but I'm interested in the content, not the pay-and-refund game.I updated because the "update the app" e-mail promised printing and a lot of other functions that I can't find.

4. The site doesn't recognise my account and I cannot access the content I paid for.

5. I'm not interested in registering a new account with the site and I want my archive back.It took me weeks to download my subscription, which was a Christmas gift.

6. no more piles of magazines gathering dustApp doesn't accept code that your website gave me.

7. It's frustrating!!!After the midnight update of the Knitter app to the Gathered.how I've just lost my full (PAID) archive of The Knitter Magazine.

8. Sloppy app, sloppy magazine publisher.I love the magazine but there are always problems when I want to download an issue.

9. I've bought some magazines and now, after the update, I have no access to them.Watch out if in app offers fail, but your CC is still charged.

10. The app keeps asking me to pay for the content I already own and I'm not able to access the issues I purchased.

11. Accepted offer to "Complete my Collection", my CC got charged, then got error saying that the offer "wasn't valuable" to me.

1. Fix The Knitter Magazine Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Knitter Magazine: Restarting the app will resolve most errors.
2. Update the The Knitter Magazine App. Here is how:
   1. On Android goto PlayStore » Search for "The Knitter Magazine" » Open The Knitter Magazine » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Knitter Magazine » click "UPDATE".
3. Clear The Knitter Magazine app cache: Clearing cached data will force your app to retrieve the latest data directly from The Knitter Magazine servers.
   1. On Android, goto Settings » Apps » Select "The Knitter Magazine" » click Storage » click "Clear Cache".
4. Check The Knitter Magazine app permissions. If any of these permissions required to use your device's features are disenabled, The Knitter Magazine might not work.
5. Uninstall and reinstall The Knitter Magazine. If nothing else has worked, completely uninstall The Knitter Magazine then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Knitter Magazine not working

2. Fix The Knitter Magazine Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Knitter Magazine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Knitter Magazine not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Knitter Magazine may not be able to connect to the Internet when running in the background.