Contact IdentiSafe Customer Service

Why should I report an Issue with IdentiSafe - Identity Theft Pr?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Marshall Tech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Unless of course there is some magic way to sign up for the service.Great app and trustworthy, too.Great app I just hope u back up the millions dollars protection if that's what it comes tooAgreed.

2. Luckily I have a separate service from my work that monitors my credit and it was all handled within an hour of me calling them.

3. Identisafe is nice app, nothing more.Immediately went to sign in screen.

4. I tried to have a reset sent to my email and it wouldn't send anything to even get signed up.

5. Had my identity stolen and proceeded to call them and report.

6. With matters like this, it needs to be Handled quickly.

7. App is nice but that's where it ends.

8. I spoke with someone, sort story, they said they would get back with me and never did.

9. I had not even set a password.

10. Totally useless.

11. I cannot log in.

1. Fix IdentiSafe Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart IdentiSafe: Restarting the app will resolve most errors.
2. Update the IdentiSafe App. Here is how:
   1. On Android goto PlayStore » Search for "IdentiSafe" » Open IdentiSafe - Identity Theft Pr » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IdentiSafe » click "UPDATE".
3. Clear IdentiSafe - Identity Theft Pr app cache: Clearing cached data will force your app to retrieve the latest data directly from IdentiSafe servers.
   1. On Android, goto Settings » Apps » Select "IdentiSafe - Identity Theft Pr" » click Storage » click "Clear Cache".
4. Check IdentiSafe app permissions. If any of these permissions required to use your device's features are disenabled, IdentiSafe might not work.
5. Uninstall and reinstall IdentiSafe. If nothing else has worked, completely uninstall IdentiSafe then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing IdentiSafe not working

2. Fix IdentiSafe Server issues & Internet Connection

1. Check network connection: An unstable Internet will make IdentiSafe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to IdentiSafe not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, IdentiSafe may not be able to connect to the Internet when running in the background.