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contact Listens for Alexa Chat with our AI-based Listens Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Listens?



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Why chat with our AI Listens Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Listens.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. No idea if it is supposed to be done the following way, but it works for me...... I have the mic disabled in the app on my pixel, so that won't pick up what I'm saying, just the watch.Terrible on a smartwatch! Fails to even play audio too often, slow, I'd rather not waste my precious storage! But, when it works, it does work... though slowly.It works well on android.

2. On my Tickwarch with wear OS tho the wake word doesn't work, but when i go manually into the app, it works! Im trying to figure out how to go in the app setting on wear OS.Good effort, however, the wake word/trigger doesn't work and reminders aren't supported.

3. If I manually open and close the app it will respond to wake words, but is very slow to respond or do anything.Works like a charm! ** Edit: tried to reinstall but app is stuck on download pending on permission verification.

4. It would be better if it worked with the alexa phone app so you could integrate reminders.App does not respond to wake words.

5. But my echo dots in the house are picking up my voice so why doesnt the phone? I'm going back to google assistant because it can hear my commands way better and I dont have to click on the google assistant app to start a command.

6. My purpose for downloading was to be able to have Alexa play certain music for me while I was at the gym without having to pull my phone out of my pocket.

7. Any way to put a 30 second or so time limit then auto exit? Unchecking the "Stay open after interaction" doesn't appear to work.Pointless. Installed fine on my TicWatch Pro 3.

8. It works really well, there's surprisingly little delay from when you touch the face and speak to Alexa doing my bidding Now if only this could be a replicator as well... I'd really be in the future.

9. I did and no matter how far or close my phone is to my mouth, I can not get it to hear me say Alexa so it can complete my commands.

10. "Alexa, cookies and cream ice cream and a huge coffee"..... ...... One day..... Anyway if want your watch to have Alexa on it.

11. But this app doesn't allow Alexa to play any music or radio stations.

Steps to Troubleshoot & Fix Listens Issues

1. Fix Listens Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Listens: Restarting the app will resolve most errors.
  2. Update the Listens App. Here is how:
    1. On Android goto PlayStore » Search for "Listens" » Open Listens for Alexa » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Listens » click "UPDATE".
  3. Clear Listens for Alexa app cache: Clearing cached data will force your app to retrieve the latest data directly from Listens servers.
    1. On Android, goto Settings » Apps » Select "Listens for Alexa" » click Storage » click "Clear Cache".
  4. Check Listens app permissions. If any of these permissions required to use your device's features are disenabled, Listens might not work.
  5. Uninstall and reinstall Listens. If nothing else has worked, completely uninstall Listens then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Listens not working


2. Fix Listens Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Listens be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Listens not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Listens may not be able to connect to the Internet when running in the background.

Reported Issues

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