Contact My Idea-Recharge and Payments Customer Service

Why should I report an Issue with My Idea-Recharge and Payments?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vodafone Idea Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Every time I open app, it shows network error (using Idea data service 😆).

2. An utter waste of time and it doesn't help that the network keeps going, as well the data keep getting disconnected and don't even get me started on customer care.

3. It's very frustrating, Idea has a worst network, it has so many call drops, it's Very frustrating so I don't have option other than to port it.If it were in my hand I would have given this app 0 rating.

4. The app over time has just gotten worse.It takes ages just to open ( and I am using Idea data to do so) checking the balance, validity and recharging is a real task and in all it's just terrible.

5. Every time I have to try for second time to connect a call, even not able to call customer care service.

6. One of the best disguise network service.There isn't zero star rating option available else I would have choosen that only.... Worst service from VI.

7. Had to reinstall the app multiple times to even get my recharge info.This is the worst app and network service on my phone.

8. And the terrible app makes me stick to my opinion.Worst app, it's open some time and most of the times it's not, and after deleting it, the notification pops up in every 2 min to download it, and this alerts notifications stop work I am doing at that time, it's pop-up every 2 min.

9. Do not get into services of VI, if you are thinking for such a service.Idea network gives very bad service.

10. Network is most of the time on H+ i.e. 2G, even if it shows 4G the network speed is as bad as 2G.

11. Even 3G service was having such a nice speed internet connectivity.

1. Fix My Idea-Recharge and Payments Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Idea-Recharge and Payments: Restarting the app will resolve most errors.
2. Update the My Idea-Recharge and Payments App. Here is how:
   1. On Android goto PlayStore » Search for "My Idea-Recharge and Payments" » Open My Idea-Recharge and Payments » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Idea-Recharge and Payments » click "UPDATE".
3. Clear My Idea-Recharge and Payments app cache: Clearing cached data will force your app to retrieve the latest data directly from My Idea-Recharge and Payments servers.
   1. On Android, goto Settings » Apps » Select "My Idea-Recharge and Payments" » click Storage » click "Clear Cache".
4. Check My Idea-Recharge and Payments app permissions. If any of these permissions required to use your device's features are disenabled, My Idea-Recharge and Payments might not work.
5. Uninstall and reinstall My Idea-Recharge and Payments. If nothing else has worked, completely uninstall My Idea-Recharge and Payments then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Idea-Recharge and Payments not working

2. Fix My Idea-Recharge and Payments Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Idea-Recharge and Payments be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Idea-Recharge and Payments not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Idea-Recharge and Payments may not be able to connect to the Internet when running in the background.