Published by IDEAL Group, Inc. Android Development Team

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Why should I report an Issue with IDEAL U.S. Currency Identifier?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IDEAL Group, Inc. Android Development Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About IDEAL U.S. Currency Identifier

1. Notes being identified should be placed on a hard, flat, surface in good lighting. 3.

2. A text-to-speech voice needs to be installed on your device in order for this application to work. 4.

3. Place your Android device on top of, in the middle of; and in parallel with the note you wish to identify. 6.

4. Slowly raise your device directly upwards until it speaks the denomination and face of the note. 7.

5. Select, “Do Not Show This Banner Again” or “Show Banner At Start-up. 4.

6. GIVE THE APPLICATION DATABASE 30-45 SECONDS TO LOAD. 5.

7. If the above process does not work the first time, please try again.

8. It takes a little practice. 1. 2.

9. Notes that are wrinkled, worn, scanned in poor lighting, torn, or disfigured may not be identified or misidentified. d. $10, $20, $50, and $100 notes (1990 - present).

IDEAL U.S. Currency Identifier Customer Insights

1. So please update and thanks so muchafter 30 min of not identifying anything it kept saying a one dollar bill was a hundred and nothing more than that.Its really good but i just wonder what happened if the dollar is fake?Wonderful would really help any person with a blindness Braille need heal.

2. And past edite are visible to use,and the app developed unless you don,t wantW]lanted an app that told me the year of this old 20 my girl showed me but I get this turd of an app that just tells me "front - 20 dollar bill" "back - 20 dollar bill".

3. It is very difficult to scan a bill if you cannot see the screen of the phone.I am partially sighted and I absolutely love this! Made change on the bus to help a man pay his bus fare and I screwed up.

4. When I need a dollar bill read, I scan it and within seconds the amount is spoken to me.

5. I can use this with a customer who is vision impaired or use it as a teaching tool for kids learning their notes.This app has been help in life cheaging.

6. So for helping the blind app users u get 5* but Its stil trash i hate uIts a great app however now it says no longer supports the new version of Android.

7. Thanks so much for creating such a helpful tool.The developers of this app apparently never asked a totally blind person to use it.

8. Came home and learned the US Mint gave me two options- a small device that I would probably lose within a week and this.

9. Im also saying this app sucks for everyone besides blind people that know how to use this app.

10. It's so nice not having to rely on others to read my money.

11. There's no real purpose besides maybe if your blind but then how could you download/use the app.

Steps to Troubleshoot & Fix IDEAL U.S. Currency Identifier Issues

1. Fix IDEAL U.S. Currency Identifier Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart IDEAL U.S. Currency Identifier: Restarting the app will resolve most errors.
  2. Update the IDEAL U.S. Currency Identifier App. Here is how:
    1. On Android goto PlayStore » Search for "IDEAL U.S. Currency Identifier" » Open IDEAL U.S. Currency Identifier » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IDEAL U.S. Currency Identifier » click "UPDATE".
  3. Clear IDEAL U.S. Currency Identifier app cache: Clearing cached data will force your app to retrieve the latest data directly from IDEAL U.S. Currency Identifier servers.
    1. On Android, goto Settings » Apps » Select "IDEAL U.S. Currency Identifier" » click Storage » click "Clear Cache".
  4. Check IDEAL U.S. Currency Identifier app permissions. If any of these permissions required to use your device's features are disenabled, IDEAL U.S. Currency Identifier might not work.
  5. Uninstall and reinstall IDEAL U.S. Currency Identifier. If nothing else has worked, completely uninstall IDEAL U.S. Currency Identifier then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing IDEAL U.S. Currency Identifier not working


2. Fix IDEAL U.S. Currency Identifier Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make IDEAL U.S. Currency Identifier be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to IDEAL U.S. Currency Identifier not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, IDEAL U.S. Currency Identifier may not be able to connect to the Internet when running in the background.

Reported Issues