Contact HSK Study and Exam Customer Service

Why should I report an Issue with HSK Study and Exam — SuperTest?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 上海语轩信息科技有限公司 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If possible, you can add some kind of games to remember vocabulary, or idioms, and you can also add stories about China, general knowledge in China, or culture in China, or podcasts for various levels from easy to advanced.Pretty good app for Chinese study.

2. But nothing that's so annoying that a reboot won't handle.The application runs well, for preparation for the hsk exam this is very helpful, a little input to make the font even bigger to make it easier to read, and added a dark mode.

3. First it provides a level-test so you can find your level, then it will recommend the best level for you according to your answers and if the recommended level doesn't work with you, you can choose the level that you need to prepare for.

4. Because there is no dark mode, almost the entire screen is white, making it difficult on the eyes for prolonged uses and also drains the battery of my phone fairly quickly.It's ok.

5. Although I can handle a higher level it's good to hone my Chinese a bit.

6. The continue button is often overlying the answers for the next question which I sometimes accidentally answer incorrectly as I was expecting to press the continue buttonExcellent app but with two drawbacks.

7. Please consider to add a new feature which allows users to review all learned words in random order (like in Busuu, Quizlet etc), it would be appreciated.

8. I also wish there was a translation and pronunciation of each word after selecting the answer.The best app to learn Chinese.

9. I asked if they can update the App so that one can copy ALL the materials such as answers to listening dialogue questions.

10. Also for reading exam cannot print out whole exam papers onto paper which is easier to work with when revising.

11. The ways to practice your level are so useful and have rich content.

1. Fix HSK Study and Exam Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HSK Study and Exam: Restarting the app will resolve most errors.
2. Update the HSK Study and Exam App. Here is how:
   1. On Android goto PlayStore » Search for "HSK Study and Exam" » Open HSK Study and Exam — SuperTest » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HSK Study and Exam » click "UPDATE".
3. Clear HSK Study and Exam — SuperTest app cache: Clearing cached data will force your app to retrieve the latest data directly from HSK Study and Exam servers.
   1. On Android, goto Settings » Apps » Select "HSK Study and Exam — SuperTest" » click Storage » click "Clear Cache".
4. Check HSK Study and Exam app permissions. If any of these permissions required to use your device's features are disenabled, HSK Study and Exam might not work.
5. Uninstall and reinstall HSK Study and Exam. If nothing else has worked, completely uninstall HSK Study and Exam then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HSK Study and Exam not working

2. Fix HSK Study and Exam Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HSK Study and Exam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HSK Study and Exam not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HSK Study and Exam may not be able to connect to the Internet when running in the background.