Contact Saudi German Hospital Customer Service

Why should I report an Issue with Saudi German Hospital?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Saudi German Hospitals Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. What a waste of time and what a frustration...The app keeps crashing whenever I want to book a new appointment or I just want to check the doctor's schedule.

2. On the call center number there is continuous recording to download this useless app to book an appointment.

3. Latest issue is it loads the appointment page but a hug keeps forcing the page to reload causing a strobing screen with a loading window.

4. Now in June 2022 the frustration is getting bigger and the experience is worse; being in need to check my lab report and then the app is not responding.

5. Either never logs you in, if it does it doesn't bring up record to book an appointment.

6. Some Dr's schedules are not available, so how can you book an appointment via the App? The App keeps closing.

7. I've been trying to download a report for a week, no success.

8. There's a drop down menu next to the results, but it does nothing......... this meeds major fixing because I can't see results so that I can communicate with my doctor.

9. just allow for scrolling, or change the value to be the size of the entire lab report.App doesn't work properly at all.

10. Values / Scores can't get displayed properly at all!I'm surprised about the poor quality of the SGH e-services and more specifically their app, I was expecting at least an online portal I can access everything from my laptop / phone's app.

11. When you try to book from app, the preferred date option doesn't work at all.

1. Fix Saudi German Hospital Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Saudi German Hospital: Restarting the app will resolve most errors.
2. Update the Saudi German Hospital App. Here is how:
   1. On Android goto PlayStore » Search for "Saudi German Hospital" » Open Saudi German Hospital » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Saudi German Hospital » click "UPDATE".
3. Clear Saudi German Hospital app cache: Clearing cached data will force your app to retrieve the latest data directly from Saudi German Hospital servers.
   1. On Android, goto Settings » Apps » Select "Saudi German Hospital" » click Storage » click "Clear Cache".
4. Check Saudi German Hospital app permissions. If any of these permissions required to use your device's features are disenabled, Saudi German Hospital might not work.
5. Uninstall and reinstall Saudi German Hospital. If nothing else has worked, completely uninstall Saudi German Hospital then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Saudi German Hospital not working

2. Fix Saudi German Hospital Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Saudi German Hospital be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Saudi German Hospital not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Saudi German Hospital may not be able to connect to the Internet when running in the background.