Published by HOS 247 on Dec 22, 2023

Report an issue with HOS247 ELD Logbook.
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Why should I report an Issue with HOS247 ELD Logbook?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HOS 247 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About HOS247 ELD Logbook

1. Prevent hours of service violations with easy-to-use FMCSA-approved electronic logging devices. Manage/edit logs easily.

2. Comply with vehicle safety regulations with easy-to-create/edit DVIRs (electronic driver vehicle inspection reports).

3. Avoid costly hours of service violations by passing DOT inspections with FMCSA-registered ELD logs.

4. Get highly-rated multilingual driver and fleet manager support.

5. Resolve issues faster with reliable highly-rated on-road multilingual driver support.

6. Ensure HOS & DOT compliance with powerful electronic logs management & editing capabilities.

7. Reduce audit risks and human errors by automating IFTA state mileage calculations.

8. Increase fleet visibility by accurately tracking your vehicles with real time GPS fleet monitoring.

9. We speak English, Spanish, Russian & Polish.

10. HOS 247 is the Top-Rated ELD Logbook solution you can rely on.

11. Streamline vehicle maintenance with automatic fault code detection and real-time diagnostic notifications.

HOS247 ELD Logbook Customer Insights

1. Customer service here is good and nice people.I am so pleased that I chose HOS247 for my elog.

2. Their customer service is always willing to help you and resolve all your thecnical problems.

3. All other ELDs I have used caused lot of headaches problems and wasted time.No issues whatsoever except it doesn't have the "adverse conditions" option.

4. They are very efficient, hard workers, and can work under any kind of pressure.HOs247 is the most stable excellent planed designed economical and comfortable ELD I have used so far.

5. Will recommend HOS247 to everybody I know in trucking business.Excellent service.

6. In addition to having all the functions as other popular logs, the service is A1 and extremely personalized.

7. Not for above reason.Devise worked for a few weeks then it didn't because software and or hardware isn't compatible with 2021 Ford E-350.

8. Customer service is very helpful.

9. They can always help me come to a resolution with my problems even if it comes down to our whole team on a conference call with one of them.

10. New Fords with factory modems don't seem to work with after market elds.

11. Seems to be an issue with my vehicle not reading after market devises.

Steps to Troubleshoot & Fix HOS247 ELD Logbook Issues

1. Fix HOS247 ELD Logbook Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HOS247 ELD Logbook: Restarting the app will resolve most errors.
  2. Update the HOS247 ELD Logbook App. Here is how:
    1. On Android goto PlayStore » Search for "HOS247 ELD Logbook" » Open HOS247 ELD Logbook » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HOS247 ELD Logbook » click "UPDATE".
  3. Clear HOS247 ELD Logbook app cache: Clearing cached data will force your app to retrieve the latest data directly from HOS247 ELD Logbook servers.
    1. On Android, goto Settings » Apps » Select "HOS247 ELD Logbook" » click Storage » click "Clear Cache".
  4. Check HOS247 ELD Logbook app permissions. If any of these permissions required to use your device's features are disenabled, HOS247 ELD Logbook might not work.
  5. Uninstall and reinstall HOS247 ELD Logbook. If nothing else has worked, completely uninstall HOS247 ELD Logbook then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HOS247 ELD Logbook not working


2. Fix HOS247 ELD Logbook Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HOS247 ELD Logbook be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HOS247 ELD Logbook not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HOS247 ELD Logbook may not be able to connect to the Internet when running in the background.

Reported Issues